Nintex Art 0518By Matt Fleckenstein, Nintex
You’d be lying if you said there wasn’t a single process your organization couldn’t fix. 

In 2018, fix doesn’t necessarily mean overhaul. Many companies fear process improvements because they assume the experience is synonymous with a great deal of pain and lost resources. But this is simply no longer the case. 

Digitech Art 0518By Christina Robbins, Digitech Systems
Does better data really lead to a more intelligent business? Today’s business environment is characterized by an increasingly rapid pace, limited resources and a glut of information. Whether it’s stacked in boxes filled with paper files or consuming gigabytes on a corporate or cloud network, many organizations have more data than they can really manage. As data becomes more difficult to manage, it also becomes more difficult to filter for the information that we need to make important decisions — dumbing down our organizations.

SER Art 0518By Alexandra Lilienthal, SER

In the past few years, technology scientists have made breakthroughs in AI and machine learning. AI now has the power to change societies and our world for the better. Using AI and big data could one day highlight trends that will help us solve climate change, for example. It will help to automate transport and take over dangerous and mundane jobs. But, in order for AI to achieve these and more it needs to continually be fed data. This is why it is critical for organizations to start managing their data properly now.



Nintex Xchange 2018
Patricia Ames

by Patricia Ames | 08-14-2018 Earlier this year Nintex hosted Xchange 2018, the company’s third annual customer and partner conference. More than 500 business leaders and IT professionals converged on the Manchester Grand Hyatt in San Diego, California, to network and learn...

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Digitalization, the MFP and the Mobile Worker
Larry Trevarthen

by Larry Trevarthen | 08-13-2018 As the office market has evolved from desktops to mobile, the multifunction printer (MFP) has evolved as well. Not only is the MFP the critical printer for high impact color documents in the office, it is also a fundamental element of the digital...

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Cybersecurity Has Become the Business of Technology at CompTIA ChannelCon
Patricia Ames

by Patricia Ames | 08-10-2018 Thousands of IT professionals descended on Washington, D.C., July 31-August 2 for the annual CompTIA ChannelCon event, and BPO Media was there to bear witness. The focus this year was "The Business of Technology," and to our eyes, it seems that a...

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  • Access Makes Inc. 5000 List of America’s Fastest-Growing Private Companies for Ten Years in a Row

    Boston, August 16, 2018 – Access, the largest privately-held records and information management (RIM) services provider in the world, today announced that it was selected to the Inc. 5000, the most prestigious ranking of the nation's fastest-growing private companies. For the tenth consecutive year, Access was ranked on the list and earned the spot of Number 3124 on the 2018 list, representing 127% growth from 2014 to 2017. The Inc. 5000 list represents a unique look at the most successful companies within the American economy’s most dynamic segment— its independent small and mid-sized businesses.

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  • Nintex Names Dustin Grosse as Chief Marketing and Strategy Officer

    BELLEVUE, Wash.—August 15, 2018—Nintex today announced Dustin Grosse has joined as Chief Marketing and Strategy Officer. Mr. Grosse brings more than 25 years of technology management, strategy and marketing experience from previous leadership roles with Microsoft, DocuSign, McKinsey & Company, Procter & Gamble and other companies.

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  • Conduent Names Nikhil Nayab to Lead Blockchain Initiatives

    FLORHAM PARK, N.J., Aug. 16, 2018 – Conduent Incorporated (NYSE: CNDT), a digital interactions company, announced the appointment of Nikhil Nayab to lead the company’s blockchain initiatives. Nayab has 20 years of experience in the financial services industry, including a blockchain focus for the last five years.

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Performance Management is Key to Optimizing Document Management Processes

CBPS Art 0518By Tim Connor, Canon Business Process Services
Document-intensive processes, such as mail, print and copy center operations, are critical to the success of many businesses. Yet when it comes to measuring the performance of these and other document management activities, many organizations rely on quarterly, or at best monthly, results in spreadsheets and PowerPoint presentations.

Vertical Workflows: Take Advantage of Opportunity

Oneil Art 0318By Tom O’Neill for Workflow 

Digital transformation is driving workflow automation at an increasing rate. Senior business leaders in a recent Cognizant study feel that 25 percent to 40 percent of core workflow such as ERP, CRM or BPM has already been automated. Yet the study suggests that there is a “long tail” of other manual processes that haven’t been automated.1  The global workflow automation market is expected to grow at a 22 percent CAGR and reach $17 billion by 20232 with the U.S. market growing to $6.7 billion by 2020.3

A Vertical-Oriented Approach to Solving Your Customers’ Problems

Epson Art 0318By Larry Trevarthen, Epson America 

Businesses require the sharing of ideas to be successful. Converting these ideas to and from paper is vital to moving these ideas not only from the mind to the hand, but also from one person to another. Printing, copying, scanning or faxing are the motions of moving an idea around, which helps shape the idea among peers, enhances concepts, and provides the strategies that drive company growth.   

Workflow is a comprehensive editorial website dedicated to exploring, defining and articulating the ever-changing technologies and business processes of the office technology industry.

As hard-copy information continues its transformation to more dynamic and electronic forms, an increasing number of office and personal devices are becoming part of the larger managed information technology landscape, compelling vendors and consumers of related equipment, applications and services to seek out ways to streamline their processes and improve efficiencies.

Through examination of workflow applications and services and their providers, Workflow informs its audiences of these shifts in enterprise content management (ECM), business process management (BPM) and optimization applications, providing a one-stop repository of actionable news and information for the office technology and managed services industries.

Workflow’s goal is to not only recognize these shifts, but also bring together these disparate worlds of information technology to provide a centralized resource for understanding and mastering the information lifecycle of tomorrow’s office.