• Business Intelligence is Now Smarter

    Business Intelligence is Now Smarter

    Thanks to the development and utilization of new technologies like big data and analytics, business intelligence has grown by leaps and bounds in the last decade. However, that is just the tip of the iceberg. As machine learning continues to evolve due to lower costs of connectivity and sensor technology and gain widespread adoption, business intelligence is now smarter than ever and enabling truly brilliant factories. Read More
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Using ECM to Provide a Superior Customer Experience

by Kevin Craine | 8/25/16

Every business needs to ensure that customers are happy and that they keep coming back for more. Indeed, customer satisfaction and loyalty are critical success factors for every organization regardless of the size and or type of business. And how customers perceive your company and what they say about their experience in social and mobile media can have a direct effect on your brand in the marketplace. As a result, there’s a new mantra pervading business today: deliver the optimal customer experience.

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Q&A With Joe Odore, Panasonic

by Patricia Ames | 8/19/16

Panasonic recently announced the release of Image Capture Plus, an application that transfers image data scanned by Panasonic high-speed document scanners to a PC in the form of an image file. This software lets you edit scanned pages (switch pages, delete pages, etc.) using thumbnail images. It also allows you to make various settings to facilitate complex scanning processes and serves as a tool for processing routine business work.

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  • Impact Networking Named Lexmark Platinum Partner

    LAKE FOREST, IL (August 25, 2016) — Impact Networking, LLC has been named a Platinum Partner in the Lexmark Enterprise Software Global Partner Program which is designed to help partners win business in new markets, expand opportunities in existing ones, and provide exceptional ROI to customers.

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  • FileFacets Joins Laserfiche PDP Program

    OTTAWA, Aug. 25, 2016 /PRNewswire-USNewswire/ -- FileFacets has joined the Laserfiche Professional Developer Partner (PDP) program to provide powerful solutions for government, education, financial services and healthcare. Through the PDP program, Laserfiche provides out-of-the-box integrations with leading systems for ERP, CRM, GIS and more.

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  • All Covered Announces Legal Document Management Partnership With NetDocuments

    RAMSEY, NJ--(Marketwired - August 23, 2016) -Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) is pleased to announce its IT Services Division, All Covered, has become a member of NetDocuments Partner Program. Legal document management has been one of All Covered Legal Practice 's most in-demand services for over 20 years, through solutions such as iManage and Worldox. The company is now proud to add NetDocuments to its world-class document management portfolio.

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From ECM to Insight: Using Analytics to Optimize Business Processes

Laserfiche150by  Karl Chan, Laserfiche

Through the rapid adoption of wearables, the proliferation of data-driven product recommendation systems and the advent of the smart car, data has infiltrated everyday life. Everything, it seems, has the capacity to be quantified and analyzed.

Business Intelligence in the ‘Acceleration Economy’

Stewart150by Ken Stewart for Workflow

Deriving actionable insights from massive amounts of data is the entire point of business intelligence. For years, businesses have teamed with high-priced consultants and software vendors
to glean that one, special piece of information that would change the game — win that huge deal, shave millions from operating costs, or uncover the next groundbreaking product. Yet many of us are left wondering if the way we’ve grown up thinking about business intelligence is going to work for tomorrow’s leading players?  

The Wavelength: Business Intelligence

wavelength 150x150 slideshowBusiness Intelligence, or BI, is a term we hear everywhere these days. From entertainment to manufacturing, businesses are collecting massive amounts of data and analyzing it in order to make better business decisions and improve customer service. We asked some executives who are very familiar with BI a few questions about what trends they see in the field and how their own businesses apply it.

Workflow is a comprehensive editorial website dedicated to exploring, defining and articulating the ever-changing technologies and business processes of the office technology industry.
As hard-copy information continues its transformation to more dynamic and electronic forms, an increasing number of office and personal devices are becoming part of the larger managed information technology landscape, compelling vendors and consumers of related equipment, applications and services to seek out ways to streamline their processes and improve efficiencies.
Through examination of workflow applications and services and their providers, Workflow informs its audiences of these shifts in enterprise content management (ECM), business process management (BPM) and optimization applications, providing a one-stop repository of actionable news and information for the office technology and managed services industries.
Workflow’s goal is to not only recognize these shifts, but also bring together these disparate worlds of information technology to provide a centralized resource for understanding and mastering the information lifecycle of tomorrow’s office.