The Convergence of Content Management and Business Intelligence: Making Information Make a Difference

By Kevin Craine for Workflow

There is a lot of attention on enterprise content management (ECM) these days, and for good reason. For most organizations, how well you manage your content has a direct influence on how well you manage your business. In today’s info-driven age, if you don’t manage and maximize the content you create, use and receive, then it’s unlikely that you’ll have much success in maximizing the performance of your organization.

An Intelligent Blueprint for Managing Document Workflow

By Ken Neal, Canon Business Process Services

The Dow tells you how stocks are performing this very minute. Your dashboard tells you how your car is performing this very second. An electrocardiogram tells you how your heart is performing beat by beat. Yet when it comes to measuring the performance of document management activities (such as mail/shipping and print/copy center operations), many businesses rely on quarterly results in spreadsheets and PowerPoint presentations. By most standards, monthly is very aggressive. 

Automation and Innovation: A Force for Good in the Workplace of the Future

by Hugo Palacios, Konica Minolta

Few can deny the power of automation and the impact it has on daily activities. We put faith in it more than we know and depend on a seamless series of actions resulting in a desired outcome.  Think of the diabetic who sets an alert on their phone reminding them to take insulin. They set the time once and forget about it, trusting they’ll hear that beep at the time requested. Or, consider the marathon runner trying to log weekly miles. They turn on their tracker and hit the pavement expecting that their distance, time and even heart rate are captured through the duration of a run.