Elicker Art 0318By Lance Elicker, Ephesoft Inc.  

The reason vertical markets are a focus for sales organizations is that they allow for repeatability. It is much easier to build something and then repeat the process, as opposed to building something brand new each time. In the little corner of the world that is content management, often the issues or pain points we uncover will have to do with process, also referred to as workflow. 

Kofax Art 0318By Russ Gould, Kofax

Logistics leaders face fierce competition, driving prices down and squeezing already razor-thin margins. Better service is critical to winning new customers and retaining top accounts. Yet, outdated systems and manual processes create challenges, slowing operations and hindering the ability to grow revenue. For years, logistics firms have been trapped under the weight of extensive manual processes — intensified by high personnel costs and lack of time and resources to invest in new products and services. 

Neal Art 0318By Ken Neal, Canon Business Process Services

Like any other type of enterprise, law firms face specific business challenges that often require improving workflow strategies and implementing new automation systems. To expand on this scenario, I will spotlight a case history about a law firm that needed to solve challenges connected with a pending nationwide renovation and relocation project for its U.S.-based offices and how we assisted them.



Digital Transformation Is a Cultural Transformation and a Business Transformation
Joanne E. Novak

by Joanne E. Novak | 03-20-2018 While it seems like yesterday, it was already last year when I attended an Executive Leadership Conference sponsored by AIIM (The Association of Information and Imaging Management). It was an insightful session with speakers making presentations on...

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Two Important Questions for Better Software Purchases
Logan Lyles

by Logan Lyles | 03-13-2018 Whether you’re looking at a low-cost SaaS tool or a new enterprise software deployment, software purchasing decisions are full of potential pitfalls.

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Integrated Taxonomy: A Foundational Approach to Records Management and Improving Workflow
Baron Brady

by Baron Brady | 03-06-2018 If it’s time for your firm or company to design a taxonomy for your paper and electronic content, then you likely already understand the benefit of document management best practices. But implementing an effective taxonomy is no longer just about...

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Security and Compliance on the Digital Frontier

Ames Art 1117by Patricia Ames, Workflow Magazine

Adoption rates for new and exciting technology, like information management systems, big data and analytics platforms and business process automation solutions, are up. And with all of these systems integrated together, businesses can do amazing things, like deploy end-to-end automated processes, proliferate pertinent business information, gain insights into their own processes, and discover some market trend that was invisible to the naked eye.  

Vertical Workflows: Take Advantage of Opportunity

Oneil Art 0318By Tom O’Neill for Workflow 

Digital transformation is driving workflow automation at an increasing rate. Senior business leaders in a recent Cognizant study feel that 25 percent to 40 percent of core workflow such as ERP, CRM or BPM has already been automated. Yet the study suggests that there is a “long tail” of other manual processes that haven’t been automated.1  The global workflow automation market is expected to grow at a 22 percent CAGR and reach $17 billion by 20232 with the U.S. market growing to $6.7 billion by 2020.3

Thinking Geographically About Security and Digital Resilience

Esri Art 1117by Cindy Elliott & Alexander Martonik, Esri 

A common misconception we have seen in recent years is that compliance equates to security. In the wake of the Equifax and Yahoo hacks, an emerging narrative has been, “How could they let this happen?” The fundamental problem is not that companies are failing to meet the minimum requirements of compliance, but rather that compliance itself is viewed as the end of the security process.

Workflow is a comprehensive editorial website dedicated to exploring, defining and articulating the ever-changing technologies and business processes of the office technology industry.

As hard-copy information continues its transformation to more dynamic and electronic forms, an increasing number of office and personal devices are becoming part of the larger managed information technology landscape, compelling vendors and consumers of related equipment, applications and services to seek out ways to streamline their processes and improve efficiencies.

Through examination of workflow applications and services and their providers, Workflow informs its audiences of these shifts in enterprise content management (ECM), business process management (BPM) and optimization applications, providing a one-stop repository of actionable news and information for the office technology and managed services industries.

Workflow’s goal is to not only recognize these shifts, but also bring together these disparate worlds of information technology to provide a centralized resource for understanding and mastering the information lifecycle of tomorrow’s office.