Speakeasy: Wired and Connected — Q&A With Luis Murguia, Senior VP, SAP Business One

0918by Patricia Ames, Workflow

Mergers and acquisitions have become a part of the fabric of our industry, occurring at what seems almost breakneck speed. The volume can leave analysts and other industry stakeholders paddling behind as fast as they can, trying to catch up while they attempt to evaluate the impact the transactions will have on customers, competitors and partners.  This year has been exceptionally active and Konica Minolta recently announced a transaction that has left quite a few people surprised – the acquisition of the ERP company MWA Intelligence. 

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Processes, Innovation, Automation, Transformation

Oneill Art 0918by Tom O'Neill for Workflow

In the late 1800s and early 1900s, heating your home or business normally meant firing up your coal-fired furnace located in the basement of the building. To make sure you stayed warm during the day you made several trips to the basement to stoke the fire. Adjustments to various dampers, vents or valves controlled heat distribution throughout the building so rooms were warm and comfortable.

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Watson, Gordy and Paris Hilton: How Artificial Intelligence is Innovating ECM

Watson Gordy Art 0918by Amy Weiss, Workflow

Sometimes it feels like we’re a little spoiled by today’s fast-moving technology. Remember when the ability to brew a cup of coffee in less than two minutes felt like the cutting edge of sci-fi? Now I stand in front of my Keurig every morning with the timer on my Apple Watch running, tapping my fingers and saying “really, a minute and 11 seconds? What is this, the Dark Ages?”

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Blogs

Using Knowledge Management Technology to Preserve Indigenous Languages in British Columbia
Lisa Marcus

by Lisa Marcus | 09-18-2018 Linguists regularly visit Indigenous communities to gather knowledge and document the languages spoken. When they leave, however, these linguists historically take with them the knowledge they gleaned from Indigenous peoples. The appropriation of...

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Be Ready to Transition to the New Normal With Digital Content
Joanne E. Novak

by Joanne E. Novak | 09-12-2018 ­­­­It’s kinda funny.  You don’t realize how behind the times you may be until you reflect on the past.  I can remember reading "1984" by George Orwell – before 1984 — which made me think twice about the future date within my lifetime.  I remember...

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Opposites Attract When Technical and Marketing Teams Work Together
Aaron Riddle

by Aaron Riddle | 09-05-2018 Marketing teams in the technology industry rely on technical staff to communicate highly complex messages. Rarely will you find a marketing team that is technical by nature (guilty), nor is it easy to find a technical team proficient at marketing....

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News

Features

Overcoming Organizational Weak Points With Intelligent Process Automation

Nintex Art 0518By Matt Fleckenstein, Nintex
You’d be lying if you said there wasn’t a single process your organization couldn’t fix. 

In 2018, fix doesn’t necessarily mean overhaul. Many companies fear process improvements because they assume the experience is synonymous with a great deal of pain and lost resources. But this is simply no longer the case. 

Vertical Workflows: Take Advantage of Opportunity

Oneil Art 0318By Tom O’Neill for Workflow 

Digital transformation is driving workflow automation at an increasing rate. Senior business leaders in a recent Cognizant study feel that 25 percent to 40 percent of core workflow such as ERP, CRM or BPM has already been automated. Yet the study suggests that there is a “long tail” of other manual processes that haven’t been automated.1  The global workflow automation market is expected to grow at a 22 percent CAGR and reach $17 billion by 20232 with the U.S. market growing to $6.7 billion by 2020.3

The Wavelength: Business Intelligence

WavelengthArt smBusinesses are collecting more data than ever from a wider variety of sources and analyzing it in order to make better business decisions and improve customer service. We asked some executives who are very familiar with BI a few questions about what trends they see in the field and how their own businesses apply it.

About This Website

Workflow is a comprehensive editorial website dedicated to exploring, defining and articulating the ever-changing technologies and business processes of the office technology industry.

As hard-copy information continues its transformation to more dynamic and electronic forms, an increasing number of office and personal devices are becoming part of the larger managed information technology landscape, compelling vendors and consumers of related equipment, applications and services to seek out ways to streamline their processes and improve efficiencies.

Through examination of workflow applications and services and their providers, Workflow informs its audiences of these shifts in enterprise content management (ECM), business process management (BPM) and optimization applications, providing a one-stop repository of actionable news and information for the office technology and managed services industries.

Workflow’s goal is to not only recognize these shifts, but also bring together these disparate worlds of information technology to provide a centralized resource for understanding and mastering the information lifecycle of tomorrow’s office.