Alaris Art 1117by Petra Beck, Kodak Alaris

Security and privacy are increasing in importance and becoming more political; a challenging situation that has been compounded by frequent news of data breaches from high-profile companies such as Equifax, where the information of more than 145 million Americans was compromised.

Craine Art 1117by Kevin Craine for Workflow Magazine

The Federal Trade Commission has opened a probe into Equifax’s historic data breach in which hackers compromised sensitive data on nearly half of all U.S. consumers. Investigators want to know whether or not the breach could have potentially been avoided had the firm been more proactive in employing the latest security patches to their systems. 

Hyland Art 1117by Josh Gatka, Hyland

A few weeks ago, I received a meeting request on behalf of one of our customers directly from an auditor. I know that there are people who dread meeting with auditors, but I actually enjoy these conversations because I get a chance to describe, in detail, the features within our software that enable the protection of data in all states – at rest, in transit and in use. More importantly, I get the opportunity to talk about security best practices and how to easily adopt a defense-in-depth security posture.  

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Blogs

Factors to Consider When Creating a Document Imaging Request for Proposal: Part 3
Reza Pazuki

by Reza Pazuki | 01-15-2018 This article series has focused on some key elements to consider when crafting a request for proposal (RFP) for digitizing paper documents. In this final installment, I will spotlight the differences are between day-forward and backfile conversion...

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Trending Topics for Your New Year Planning
Joanne E. Novak

by Joanne E. Novak | 01-08-2018 While most January commentary revolves around trends for the future, I am going to look back to some of my blog topics to reinforce their relevance for the future.

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News

  • Kofax Kicks Off Year of the Robot with $1.8M Kapow Software License Sale

    Irvine, CA, January 18, 2018– Kofax, a leading provider of software to simplify and transform the First Mile™ of business, today announced that a long term Kofax reseller has placed an order for $1.8M of Kofax Kapow to meet rapidly growing demand for robotic process automation (RPA) solutions from its end user customers, reinforcing Kofax’s declaration of 2018 as the Year of the Robot. This partner leverages Kapow software in its own market leading RPA solutions to mimic human actions and automate a wide range of manual, repetitive tasks, driving continuous improvement and significant cost savings for its customers. The partner cited Kofax’s commitment to ongoing innovation as a key driver for its use of Kapow over competitive offerings in the market.

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  • The NPD Group Selects Process Director To Drive Process Agility And Oversight

    SAN DIEGO, Jan. 16, 2018 /PRNewswire/ -- BP Logix, provider of BPM solutions for rapid workflow app development, today announced that The NPD Group, a global provider of information and advisory services, selected Process Director to improve data quality and process agility. Driven by a company-wide mandate to improve processing metrics, provide greater visibility into production status and individual tasks, NPD began its digital transformation. As Operations sponsored the shift to a continuous improvement mindset, NPD Senior management recognized the benefit of streamlining tasks and providing process mapping to enable its customers to accelerate their time-to-market.

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  • Hyland Expands its International Leadership Team

    CLEVELAND – January 16, 2018 – Hyland, a leader in providing software solutions for managing content, processes and cases, has appointed two new executives to lead its international business and sales efforts within Latin America and EMEA & APAC.

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Features

The Wavelength: Business Intelligence

wavelength 150x150 slideshowBusiness Intelligence, or BI, is a common term in the business world today. Businesses are collecting more data than ever from a wider variety of sources and analyzing it in order to make better business decisions and improve customer service. We asked some executives who are very familiar with BI a few questions about what trends they see in the field and how their own businesses apply it.

From Mail Center to Digital Information Hub

Neal Art 0917by Ken Neal, Canon Business Process Services

At a time when businesses are challenged to manage their document workflows smarter and more cost effectively, the mail center may be slow in addressing such objectives as increasing productivity and adding value. One solution is for enterprises to transform their mail center operations into more automated, digital information hubs that digitize and electronically distribute the mail to employees while ensuring security. This approach allows employees to receive their information quicker, which in turn enables the company to move faster and smarter.

An Intelligent Blueprint for Managing Document Workflow

Neal wkfBy Ken Neal, Canon Business Process Services

The Dow tells you how stocks are performing this very minute. Your dashboard tells you how your car is performing this very second. An electrocardiogram tells you how your heart is performing beat by beat. Yet when it comes to measuring the performance of document management activities (such as mail/shipping and print/copy center operations), many businesses rely on quarterly results in spreadsheets and PowerPoint presentations. By most standards, monthly is very aggressive. 

Workflow is a comprehensive editorial website dedicated to exploring, defining and articulating the ever-changing technologies and business processes of the office technology industry.

As hard-copy information continues its transformation to more dynamic and electronic forms, an increasing number of office and personal devices are becoming part of the larger managed information technology landscape, compelling vendors and consumers of related equipment, applications and services to seek out ways to streamline their processes and improve efficiencies.

Through examination of workflow applications and services and their providers, Workflow informs its audiences of these shifts in enterprise content management (ECM), business process management (BPM) and optimization applications, providing a one-stop repository of actionable news and information for the office technology and managed services industries.

Workflow’s goal is to not only recognize these shifts, but also bring together these disparate worlds of information technology to provide a centralized resource for understanding and mastering the information lifecycle of tomorrow’s office.