Kofax Art 0318By Russ Gould, Kofax

Logistics leaders face fierce competition, driving prices down and squeezing already razor-thin margins. Better service is critical to winning new customers and retaining top accounts. Yet, outdated systems and manual processes create challenges, slowing operations and hindering the ability to grow revenue. For years, logistics firms have been trapped under the weight of extensive manual processes — intensified by high personnel costs and lack of time and resources to invest in new products and services. 

Elicker Art 0318By Lance Elicker, Ephesoft Inc.  

The reason vertical markets are a focus for sales organizations is that they allow for repeatability. It is much easier to build something and then repeat the process, as opposed to building something brand new each time. In the little corner of the world that is content management, often the issues or pain points we uncover will have to do with process, also referred to as workflow. 

Neal Art 0318By Ken Neal, Canon Business Process Services

Like any other type of enterprise, law firms face specific business challenges that often require improving workflow strategies and implementing new automation systems. To expand on this scenario, I will spotlight a case history about a law firm that needed to solve challenges connected with a pending nationwide renovation and relocation project for its U.S.-based offices and how we assisted them.



Why Businesses Need to Enter the Era of Intelligent Process Automation
Eric Johnson

by Eric Johnson | 04-16-2018 Many of today’s organizations are simultaneously excited and intimidated by one of the most common industry buzzwords out there: “digital transformation.” This apprehension is understandable — while we’ve seen countless companies succeed through...

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Company Operations Require Reinventing to Keep Up With Technology
Joanne E. Novak

by Joanne E. Novak | 04-09-2018 Recently while watching an old movie, I was reminded just how far we’ve come with cellphone technology. In one scene the actor shouted, “Quick, find a phone!” It made me laugh because he meant a pay phone. You don’t see many of those around these...

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Q&A With Cynerio
Patricia Ames

by Patricia Ames | 04-09-2018 The Wall Street Journal reported recently that more than 2,100 patient deaths per year are linked to data breaches at hospitals.1 The findings highlight the need for healthcare organizations to redouble their efforts in cybersecurity and improve...

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  • Eclipse and Racami Announce Partnership to Combine Document Composition and Workflow

    Cape Coral, FL. – (Apr.18, 2018) Two of the world’s most innovative document automation leaders announced today a partnership that combines Eclipse’s DocOrigin with Racami’s Alchem-e to take document automation to a new level.  While seamless to the corporations that utilize DocOrigin and Alchem-e, the technology provides integration between Data Processing, Composition, Post Composition, Printing, Document Presentation and Document Delivery. Combining the Company’s document specialties creates a turnkey advantage over older, slower and more expensive document solutions.

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  • Hala Zeine Named President of Digital Supply Chain and Manufacturing at SAP

    WALLDORF — SAP SE (NYSE: SAP) today announced that Hala Zeine has been appointed as president of Digital Supply Chain and Manufacturing.

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  • Openprise, an Oracle Marketing AppCloud Partner, Launches Application That Automates Critical Marketing Business and Data Management Processes

    SAN MATEO, Calif., April 17, 2018 /PRNewswire/ -- Openprise, a Silver level and Cloud Standard member of the Oracle PartnerNetwork (OPN), today announced that it has launched a data orchestration platform now available on the Oracle Cloud Marketplace as a member of the Oracle Marketing AppCloud. This new data orchestration application helps marketers prepare data, make decisions and execute actions to eliminate manual processes and improve marketing team performance with Oracle Marketing Cloud. The Oracle Marketing AppCloud is one of the industry's most comprehensive marketing technology ecosystems, offering Oracle customers a broad set of marketing apps and data services to extend and optimize their technology investments.

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Three Trends to Watch for in 2018

Digitech Art 1117by Christina Robbins, Digitech

As we near the end of another year, what trends are you paying attention to? Which do you think will most significantly impact your business in 2018? I believe that for those of us who help companies manage content and automate processes, there are three critical trends to watch. Learning more about these opportunities can help you to figure out how embedding them in your business strategies will increase revenue in the new year. The most important content trends for 2018 include: 

Thinking Geographically About Security and Digital Resilience

Esri Art 1117by Cindy Elliott & Alexander Martonik, Esri 

A common misconception we have seen in recent years is that compliance equates to security. In the wake of the Equifax and Yahoo hacks, an emerging narrative has been, “How could they let this happen?” The fundamental problem is not that companies are failing to meet the minimum requirements of compliance, but rather that compliance itself is viewed as the end of the security process.

Creating the Right Atmosphere for Change: Q&A With Ulf Persson CEO, ABBYY

speakeasy ABBYYBy Patricia Ames, Workflow

We recently had the opportunity to attend the fifth annual Technology Summit hosted by global intelligent capture leader ABBYY. While there, we had a chance to meet the new CEO, Ulf Persson, and get some insight into the latest changes ABBYY has been making to its structure and strategic direction. We had no idea the conversation would take us through the last 20 years of geopolitical and global market maneuvers — although, given Ulf’s professional and personal history, we probably should have suspected it. Join me in the SpeakEasy.

Workflow is a comprehensive editorial website dedicated to exploring, defining and articulating the ever-changing technologies and business processes of the office technology industry.

As hard-copy information continues its transformation to more dynamic and electronic forms, an increasing number of office and personal devices are becoming part of the larger managed information technology landscape, compelling vendors and consumers of related equipment, applications and services to seek out ways to streamline their processes and improve efficiencies.

Through examination of workflow applications and services and their providers, Workflow informs its audiences of these shifts in enterprise content management (ECM), business process management (BPM) and optimization applications, providing a one-stop repository of actionable news and information for the office technology and managed services industries.

Workflow’s goal is to not only recognize these shifts, but also bring together these disparate worlds of information technology to provide a centralized resource for understanding and mastering the information lifecycle of tomorrow’s office.