Nintex wkfBy Alain Gentilhomme, Nintex

Few topics in technology have captured more mindshare in the past few years than the Internet of Things (IoT). Despite all this discussion, however, one important point never seems to get the emphasis it should: For IoT to deliver on its promise, system designers must treat it not just as a data management challenge but as an opportunity to apply workflow logic and process intelligence.

Neal wkfBy Ken Neal, Canon Business Process Services

The Dow tells you how stocks are performing this very minute. Your dashboard tells you how your car is performing this very second. An electrocardiogram tells you how your heart is performing beat by beat. Yet when it comes to measuring the performance of document management activities (such as mail/shipping and print/copy center operations), many businesses rely on quarterly results in spreadsheets and PowerPoint presentations. By most standards, monthly is very aggressive. 

robotsby Patricia Ames, Workflow

In 2014, Rodger Dean Duncan wrote in Forbes that “the challenge to do more with less is industry agnostic” and that it “will be an ongoing mantra far into the future.” But that doesn’t seem to be the case, exactly. In the not so distant future, the new mantra will be “doing more with robots and data,” and it’ll be powered by business intelligence and analytics platforms (BI) and robotic process automation solutions (RPA).

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Blogs

Two Themes That Can Wreck Your Digital Transformation Plans
BJ Johnson

by BJ Johnson | 07-24-2017 In June, I attended the world’s largest HR convention, SHRM's 2017 Annual Conference & Exposition, which was held in New Orleans. It was a great opportunity to meet clients and business partners, and to spend time talking with HR professionals...

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The New World of Document Control Workflow
Scott Brandt

by Scott Brandt | 07-11-2017 For many organizations, the document control function was the down-in-the-basement department, mainly viewed as the overseers of the large-format engineering drawings created over the years. They were the vault owners; the watch dogs for the...

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Make Change Happen By Unlocking Your Data Gold Mine
Joanne E. Novak

by Joanne E. Novak | 07-06-2017 Back in 1997, Apple Computer, Inc., created an advertising campaign, “To the Crazy Ones,” with the tagline “Think different.” At the time Apple was so different from the predominant computer company, IBM, it was looking to create momentum for what...

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News

  • Kodak Alaris Expands Scanner Portfolio to Help Businesses Accelerate Digital Transformation

    ROCHESTER, N.Y., July 25, 2017 – Organizations of all sizes—from small offices to global enterprises—are in a race without a finish line, spurred by business and IT leaders to win the sprint toward digital transformation and operational efficiency. At the heart of it all is the urgent need to digitize hard copy documents and make information easily accessible to stakeholders across an organization. The ultimate goal is to make lightning fast decisions which leads to greater responsiveness to customers, all while meeting compliance, security, and records management demands.  

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  • Nuance and Epson Form Strategic Partnership

    July 25, 2017 — Nuance Communications, Inc. and Seiko Epson Corp. today announced a worldwide strategic partnership to enhance the Epson customer experience by providing Nuance document imaging solutions through Epson distributors and resellers. 

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  • Konica Minolta Deepens Partnership with Kno2 to Address One of Healthcare’s Greatest Challenges – Connectivity

    Ramsey, NJ and Boise, ID, July 25, 2017 (GLOBE NEWSWIRE) -- Konica Minolta Business Solutions USA, Inc. (Konica Minolta), ranked #1 in customer loyalty in the multifunction printer (MFP) office copier market for 10 consecutive years, and recipient of the first annual BLI Health System Pacesetter Award, today announced that it has expanded its partnership with Kno2, the company that optimizes patient document exchange for everyone in healthcare. The partnership fortifies Konica Minolta’s leading role in delivering meaningful electronic connectivity in healthcare as a much-needed replacement for fax. Konica Minolta integrates Kno2’s interoperability platform into the bizhub MFP control panel as a core function under the option “Share Patient Information.”

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Features

Is Your Financial Services Organization Future-Ready?

Kofaxby Dave Caldeira, Kofax Inc.

Financial institutions have begun implementing various forms of digitalization to streamline business processes and attract and maintain customers. But in that quest, they do not always have a firm grip on the customer’s overall satisfaction with the organization. Assessing customer experience and satisfaction can reveal digital efficiency levels and serve as a guide to creating a highly competitive, “future-ready” enterprise.

Process Intelligence is Key to Value in IoT systems

Nintex wkfBy Alain Gentilhomme, Nintex

Few topics in technology have captured more mindshare in the past few years than the Internet of Things (IoT). Despite all this discussion, however, one important point never seems to get the emphasis it should: For IoT to deliver on its promise, system designers must treat it not just as a data management challenge but as an opportunity to apply workflow logic and process intelligence.

The Robots are Coming: RPA and BI Solutions Make Your Customers Faster, Smarter and Richer

robotsby Patricia Ames, Workflow

In 2014, Rodger Dean Duncan wrote in Forbes that “the challenge to do more with less is industry agnostic” and that it “will be an ongoing mantra far into the future.” But that doesn’t seem to be the case, exactly. In the not so distant future, the new mantra will be “doing more with robots and data,” and it’ll be powered by business intelligence and analytics platforms (BI) and robotic process automation solutions (RPA).

Workflow is a comprehensive editorial website dedicated to exploring, defining and articulating the ever-changing technologies and business processes of the office technology industry.

As hard-copy information continues its transformation to more dynamic and electronic forms, an increasing number of office and personal devices are becoming part of the larger managed information technology landscape, compelling vendors and consumers of related equipment, applications and services to seek out ways to streamline their processes and improve efficiencies.

Through examination of workflow applications and services and their providers, Workflow informs its audiences of these shifts in enterprise content management (ECM), business process management (BPM) and optimization applications, providing a one-stop repository of actionable news and information for the office technology and managed services industries.

Workflow’s goal is to not only recognize these shifts, but also bring together these disparate worlds of information technology to provide a centralized resource for understanding and mastering the information lifecycle of tomorrow’s office.