In the Flow

Step Toward a 'Less-Paper' Office With Transaction Capture

by | 03/04/2014

This guest blog was contributed by Pamela Doyle | 7/31/13
The first prediction of the paperless office was actually made quite some time ago – in 1975, the same year Jimmy Hoffa went missing. Here we are, 38 years later, and we still haven’t found Jimmy Hoffa … or the paperless office.

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Workflow Optimization Really Begins With Document Capture

by | 03/04/2014

This guest blog was contributed by Michael Rich | 7/7/13
Process optimization has become much more than an industry buzzword; it is a real customer problem. Businesses today are faced with many challenges: the transition to digital and mobile computing technologies, the need to accomplish more with fewer people and fewer assets, and the mandate to reduce costs while improving worker productivity. Streamlining certain business processes and simplifying the work environment is key to addressing all of these issues.

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The Workflow of Relationships

by | 03/04/2014

This guest blog was contributed by Mike Stramaglio | 7/20/13
Over many years in this industry, I have seen countless changes in technology, people and business models. But for successful businesses, there have always been a couple of constants that are imperative in our industry as well as all other industries: relationships and what I call “care-ability.” No matter what business you are in, the keys to success and longevity are built on strong relationships and truly caring for people, partners, companies and even the industry you’re in.

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Workflow: It’s Not Just for the Customer

by | 03/04/2014

This guest blog was contributed by Brad Roderick | 7/19/13
In the July issue of Workflow magazine, Amy Weiss offers up the best description of “workflow” that I have seen. She describes this emerging business practice as “a concept, one that encompasses any number of topics that include enterprise content management, business process optimization, mobility – all of the tools, software and devices that move information throughout a company.” “Workflow,” content management, business processes, optimization, mobility, tools, information dissemination – all components and tools for moving business forward, and all components and tools for any modern sales leader.

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An Example of Workflow Resulting in No Equipment Sales – Or Did It?

by | 03/04/2014

This guest blog was contributed by Greg Walters | 7/17/13
I've told this story a hundred times. Heck, I may have even written about it a time or two. You see, long ago, when the MpS ecosystem was young, wild and free, I had this client who engaged with us for a 36-month MpS project. The client realized how equipment-heavy it had become and was convinced we could reduce the overall number of devices from 1,100.

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Secure Your Files in the Cloud

by | 03/04/2014

This guest blog was contributed by Bill Melo | 6/24/13
Mobile devices and the use of cloud collaboration services are growing rapidly. This is true when it comes to sharing information among business partners, customers and even internal users. It’s very easy to drag files on a PC into a folder and access them from a smartphone, tablet or another computer. It’s also easy to sync information among multiple devices quickly. I love that I can save something on my iPad and have it available almost immediately on my laptop or a partner’s device.

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Eight Things You Need to Know About Business Process Automation and Workflow

by | 03/04/2014

This guest blog was contributed by Mitch Taube | 6/7/13
While document scanning and document management technologies and services successfully eliminate paper problems, it’s workflow automation that generates the greatest return on investment because this is where business processes are truly streamlined.

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Focus Your Approach to Document Management Solutions

by | 03/04/2014

This guest blog was contributed by Tawnya Stone | 6/3/13
In today’s converging world, we are all increasingly using technology in our workflow. Gartner Inc. recently projected that by 2020, 30 billion devices will be online 100 percent of the time and another 200 billion will connect intermittently. This increased use of technology allows users to easily access information anywhere electronically. Dealers have the opportunity to provide this accessibility to their customers. Many of us have looked toward document management solutions (DMS) to resolve our technology needs and increase our efficiency in the workplace.

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Workflow and the Corporate Culture

by | 03/04/2014

This guest blog was contributed by Greg Walters | 5/20/13
One of the first articles I ever wrote was about implementing a managed print services program and the risks of ignoring corporate culture in the process. Back then, we were primarily concerned about the impact that reducing devices would have on the way people felt about their jobs. MpS engagements were new; they changed the way toner was ordered and revealed how the number and location of printers could be a shock to the system.  

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Workflow Prime — More Questions Than Answers

by | 03/04/2014

This guest blog was contributed by Greg Walters | 4/30/13
We've been traveling the imaging ecosystem together for some time now. What started back in 2008 as a basement hobby is now a bona fide endeavor. Together, we've seen all types of managed print services players: professionals, posers, teachers, and cool-aide drinkers.  Over the past five years we've lived through the greatest technological shift in history, watching our technology titans try to steady themselves on foundations of sand, shedding the chafe and the devoted as they fell. 

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A Little Workflow History

by | 03/04/2014

This guest blog was contributed by Jim Lyons | 4/25/13
As someone who has worked in IT-related jobs his entire career, the term “workflow” is certainly not one that befuddles me or defies my understanding. Just the opposite, in fact. But that may not be the case for everyone.

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