In the Flow

An Example of Workflow Resulting in No Equipment Sales – Or Did It?

by | 03/04/2014

This guest blog was contributed by Greg Walters | 7/17/13
I've told this story a hundred times. Heck, I may have even written about it a time or two. You see, long ago, when the MpS ecosystem was young, wild and free, I had this client who engaged with us for a 36-month MpS project. The client realized how equipment-heavy it had become and was convinced we could reduce the overall number of devices from 1,100.

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Secure Your Files in the Cloud

by | 03/04/2014

This guest blog was contributed by Bill Melo | 6/24/13
Mobile devices and the use of cloud collaboration services are growing rapidly. This is true when it comes to sharing information among business partners, customers and even internal users. It’s very easy to drag files on a PC into a folder and access them from a smartphone, tablet or another computer. It’s also easy to sync information among multiple devices quickly. I love that I can save something on my iPad and have it available almost immediately on my laptop or a partner’s device.

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Eight Things You Need to Know About Business Process Automation and Workflow

by | 03/04/2014

This guest blog was contributed by Mitch Taube | 6/7/13
While document scanning and document management technologies and services successfully eliminate paper problems, it’s workflow automation that generates the greatest return on investment because this is where business processes are truly streamlined.

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Focus Your Approach to Document Management Solutions

by | 03/04/2014

This guest blog was contributed by Tawnya Stone | 6/3/13
In today’s converging world, we are all increasingly using technology in our workflow. Gartner Inc. recently projected that by 2020, 30 billion devices will be online 100 percent of the time and another 200 billion will connect intermittently. This increased use of technology allows users to easily access information anywhere electronically. Dealers have the opportunity to provide this accessibility to their customers. Many of us have looked toward document management solutions (DMS) to resolve our technology needs and increase our efficiency in the workplace.

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Workflow and the Corporate Culture

by | 03/04/2014

This guest blog was contributed by Greg Walters | 5/20/13
One of the first articles I ever wrote was about implementing a managed print services program and the risks of ignoring corporate culture in the process. Back then, we were primarily concerned about the impact that reducing devices would have on the way people felt about their jobs. MpS engagements were new; they changed the way toner was ordered and revealed how the number and location of printers could be a shock to the system.  

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Workflow Prime — More Questions Than Answers

by | 03/04/2014

This guest blog was contributed by Greg Walters | 4/30/13
We've been traveling the imaging ecosystem together for some time now. What started back in 2008 as a basement hobby is now a bona fide endeavor. Together, we've seen all types of managed print services players: professionals, posers, teachers, and cool-aide drinkers.  Over the past five years we've lived through the greatest technological shift in history, watching our technology titans try to steady themselves on foundations of sand, shedding the chafe and the devoted as they fell. 

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A Little Workflow History

by | 03/04/2014

This guest blog was contributed by Jim Lyons | 4/25/13
As someone who has worked in IT-related jobs his entire career, the term “workflow” is certainly not one that befuddles me or defies my understanding. Just the opposite, in fact. But that may not be the case for everyone.

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