- by Ryan Duguid
Every year, Gallup, the research agency, carries out a global study on employee engagement. For company owners, it doesn’t make for happy reading. In the U.S., only 33 percent of employees say they feel engaged in their jobs, and just over half (51 percent) say they are currently looking for a new job — all indicating there’s a real lack of career purpose among employees.
- by Reza Pazuki
In my previous article, I indicated that during the past few years there has been an explosive growth in the amount of data being created and stored. To better manage this immense and constantly increasing stream of information, organizations in virtually all industries are hiring experts to help them convert physical records to electronic format. Managing electronic records is a topic for another discussion; however, this blog will concentrate on a few more elements to consider when crafting an RFP for converting the media of paper into electronic records.
Last month, Canon announced the expansion of their relationship with Box Inc. and a new relationship with mxHero, Inc. With 80 percent of the world’s data in unstructured form — 40 percent of which is trapped in emails — the trio forged this alliance to help businesses like law offices, financial institutions, and healthcare providers mitigate pain points associated with sending and receiving large files and attachments. Issues addressed range from maintaining regulatory compliance, overcoming email file size restrictions, and ensuring that all information is governed and secure.
I recently attended a program at the Connecticut Forum entitled “Disruption! Innovators in business, media and culture,” and was reminded that disruption is happening in all industries in diverse ways. Suggested in the preface to the forum is the idea that the disruption that we have heard about is connected to “disruptive innovation,” a term coined by Clayton M. Christensen to mean “when a small company with fewer resources can successfully challenge incumbent businesses.” Facebook, Netflix and Amazon were cited as examples. Basically, it is a new idea that prompts a shift in an industry, giving us a new way to operate.
Konica Minolta just rolled out an ambitious new global initiative in Berlin that promises to transform the way we work. Dubbed by Konica “the world’s most connected intelligent edge platform for the workplace of the future,” Workplace Hub promises an environment of seamless collaboration in a mobile, “always-on” world.
- by BJ Johnson
Scenario one: The contract was signed using DocuSign and automatically routed to an electronic document management system (EDMS) that interfaces with Salesforce, making it easy for members of sales and customer care to access key information. By extracting the contract expiration date, the EDMS will send advance reminders of the contract renewal date, additional data extracted allows the EDMS to manage the retention and disposition of the document. Contracts are signed faster, customer service becomes more efficient, and contract renewal dates aren’t missed. Mailing, copying and filing costs are eliminated, sales and customer care become more efficient, and customer retention improves.
Over the last two decades, outsourcing has revolutionized the way enterprises approach a range of functions, from document scanning to human resources to IT services. Today, 97 percent of Global 2000 companies have a significant outsourcing relationship, according to HfS Research.[i] Outsourcing has become the new way of doing business.
- by Amy Weiss
A couple of weeks ago I attended the Healthcare Information and Management Systems Society (HIMSS) 2017 annual conference. A couple of days ago I finally regained feeling in my feet. I’m no stranger to trade shows or the Orange County Convention Center, but I’m not sure I’ve ever walked so much of the more than 1 million square feet that makes up the OCCC’s West Concourse. HIMSS, with more than 1,200 exhibitors, 300 sessions and 42,000 attendees, is a monster. A benevolent monster, of course, because it’s all about making healthcare smarter and easier and better, and who can argue that’s a good thing?
Workflow is pleased to be a sponsor of the inaugural CapServe conference, April 5-7 in Washington, D.C. We caught up with Bob Zagami, IMAGAZ by ZAGAMI, and Harvey Spencer, HSA, Inc. to find out a little more about this event.
For years, companies have been hard at work analyzing vast amounts of big data trying to uncover insights and trends that help them deliver better business results. But for the most part, they’re only analyzing structured data, the kind that analytics tools can deal with. By making it easier to search for, access, analyze and consume all types of information, including unstructured content from a variety of applications, companies can include more types of data under the big data umbrella – and extract far more value from it.