by Amy Weiss | 9/2/15

I love a good dose of irony. While I was finalizing the September issue of Workflow with “Automation and Innovation” as its central theme I was texting with a friend of mine whose daughter was starting high school the next day. Among her many concerns and issues was the fact that there were approximately 5 million paper forms that needed to be filled out manually, and sent back physically. Many of them required a paper check to be attached. Since this is a professional publication I cannot quote her verbatim, but to voice the gist of her issues, “Why in the world are these forms not online, and why can’t I pay electronically?”

by BJ Johnson | 8/31/15

When it comes to reducing paper in business processes, it’s no longer a question of “if paper needs to be reduced”; it’s a question of “when and where to start?” A quote from AIIM Research, “Business-at-the-speed-of-paper will be unacceptable in just a few years’ time,” pretty much sums up how organizations feel about paper-based processes. Increasing efficiency, lowering costs and improving response time to customers, employees and regulators are only a few of the top reasons paper has to be removed from business processes. The good news is the stars are aligning and there are less barriers to companies driving paper out of processes and keeping it out. Why?

by Robert Palmer | 8/26/15

On August 20, HP announced financial results for its fiscal 2015 third quarter ended July 31, 2015. In what will be the last financial report before it splits into two independently traded companies, HP reported declines in both revenue and income. The results were met with mixed market reaction. Revenues were slightly below most market projections, while profits, excluding restructuring costs and acquisition-related charges beat most analyst expectations.

by Kevin Craine | 8/24/15

A recent movement in business toward the adoption of new and more advanced data capture techniques is taking shape in what I call the “Second Wave of Capture.” We’re all familiar with scan-and-store capture scenarios that provide the ability to make a digital image of a printed page and extract bits of information from the original paper source. But organizations of all sizes and types are improving performance through more innovative and imaginative use of capture. Indeed, a new wave of approaches and capabilities are bringing capture technologies out of the basement and into the frontline of business process. 

by Brad Banyas | 8/18/15

It is hard to avoid the buzz around “the cloud” these days, and for good reason. Using the cloud to access information, storage and services can dramatically lower your costs, improve flexibility and workflow, and bring about better business performance overall. As a result, more than half of U.S. businesses now use cloud computing. Analysts estimate that cloud-based services now account for over 50 percent of the demand for managed IT services in the U.S. Companies find immediate cost savings with the cloud because there are no up-front costs, and as business grows, the service infrastructure grows with demand.

robert palmerby Robert Palmer | 8/13/15

On August 6, Nuance announced its Q3 2015 earnings. Bolstered by continued strong performance in its Healthcare segment, the software company reported GAAP revenue of $477.9 million, up from $475.5 million in the year-ago quarter.  On a non-GAAP basis, Nuance reported revenue of $488.7 million, compared with 486.8 million in Q3 2014. Like most everyone these days, Nuance cited currency fluctuations as having a particularly negative impact on revenues. Indeed, the company noted that, if Q3 2014 currency rates were applied to its Q3 2015 revenue, Q3 2015 revenue would have been approximately $17 million higher.

by Amy Weiss | 8/10/15

CompTIA’s ChannelCon has gotten something of a reputation as the show to attend. It’s not just the prolific and seemingly never-ending flow of drinks and food … although let’s face it, it is partly that. The folks at CompTIA know how to throw a great event, and when you combine those great event-planning skills with some of the best and brightest minds in the IT industry and the city of Chicago, you get a home run of an event. Let’s break it down inning by inning.

robert palmerby Robert Palmer | 7/30/15

On July 24, Xerox announced its Q2 2015 earnings results. While Xerox matched earnings estimates, revenue declined once again and earnings per share were down compared with the previous two quarters. More importantly, Xerox posted revenue declines in both its Services and Document Technology businesses. Xerox has consistently positioned its services business as the primary growth engine to help offset challenges faced in the document technology sector. Meanwhile, the company also announced restructuring efforts that it says would mean a cut of 3,000 employees worldwide. Market reaction to Xerox’s results was less than positive, to say the least.

by Ken Neal | 7/27/15

A major challenge for many companies is improving manual, paper-intensive and often antiquated document workflows so business transactions can be completed more efficiently. A recent IDC Technology Spotlight sponsored by Canon Business Process Services showed that businesses that have automated workflows deal with a variety of pain points that spurred interest in automation.1 Following are the top five pain points:

robert palmerby Robert Palmer | 7/20/15

On July 8, Square 9 Softworks announced the release of SmartSearch 4.2, the latest version of its Enterprise Content Management (ECM) suite that includes new features to improve productivity via the web. The new version offers a range of advancements for browser-based functionality, including web-enabled enhancements to both SmartSearch and GlobalSearch. Square 9 says that the new capabilities are in direct response to the rising international business economy and increased demand for mobile flexibility.