by John Mancini | 1/6/15

The concept of a paperless society originated way back in 1978 by information scientist Frederick Wilfrid Lancaster – a world where paper documents would be replaced by electronic storage and communication. Progress has undoubtedly been made, yet it sometimes feels as if we are as far away from that vision as ever.   

by Mitch Taube | 12/16/14

It’s a widely known fact that workflow automation can boost your staff’s productivity, make your company run more efficiently and effectively, and improve your bottom line. But another major benefit to workflow automation — one that’s less frequently talked about — is keeping your business compliant, reducing your risk of costly penalties and fines.

by Amy Weiss | 11/4/2014

The Executive Connection Summit (ECS), held Oct. 27-29, 2014, presented opportunities, questions, and answers surrounding a fast-changing industry. The title of the summit couldn't have been more apt as the connected world is here, a fact demonstrated by the content and the speakers as they worked through the rapidly shifting world of the imaging channel. Hopefully most attendees were left as I was, with not just a sense of change, but a feeling of tremendous momentum. 

by Larry Barrett | 10/1/14

Ubiquitous smartphones, cheap and abundant digital storage repositories and the continuous development of new software applications designed to parse, label and contextualize the trillions of digital videos and images generated every year has created a whole new universe of intriguing – and some might say disturbing – business opportunities. Isn't that wonderful?

by John Mancini | 9/24/14

The customer is and always will be right. This old adage is as applicable to business now as it ever was. But the digital age and the use of social media has given consumers power they could only have dreamed of decades ago. They can share their experiences and praise or criticise brands to potentially millions of people around the globe. This open and direct dialogue has forced companies to look carefully at their Customer Experience Management (CEM).

by Larry Barrett | 9/19/14

At the time I was gunning my Honda through a crowded grocery store parking lot last weekend with rage in my heart and some vague notion of instant retribution on my reptilian mind, it didn't occur to me until hours later that technology – for all its utility and purported benefits – was directly responsible for the ensuing exchange of expletives between two middle-aged strangers from the safety of our respective four-wheeled weapons.

by Ted Ardelean | 8/25/14

This is the third post in a three-part series about attaining high-performance Accounts Payable. To read the first post of the series, please click here. To read the second, please click here.

Our previous posts provided solutions for the most common challenges associated with invoice intake and invoice approval and processing – the first two stages of the accounts payable (AP) process. Traditionally, these stages are incredibly time consuming: requiring invoices (typically in paper format) to be routed from the buyer to the AP department; the invoice data to be manually converted and entered into the organization’s ERP system; the invoice to be validated by line-checking items against company data; and, finally, any discrepancies to be resolved before the invoice is approved for payment.

by Amy Weiss | 7/31/2014

This will likely not come as a big surprise to all the IT execs out there, but now there’s actual research to back it up: Your company’s executives have a different view of IT than you do. 

by Amy Weiss | 7/15/2014

I am a diehard New Yorker. Born in Manhattan, spent my childhood in Brooklyn, and most of the rest of my life in Florida – which as we all know is New York South. I’ll philosophize for hours on why New York pizza is superior to Chicago … whatever that stuff is. I have a defined methodology for eating black-and-white cookies. I know a good egg cream from a mediocre egg cream, and I will fight to the death defending the notion that New York City is the greatest city on Earth. When Konica Minolta said they were holding a press event in New York, I may have wept for joy. 

by Ted Ardelean | 7/3/14

This is the second post in a three-part series about attaining high-performance Accounts Payable. To read the first post of the series, please click here.

Previously, we identified some of the most common challenges associated with the first stage of the accounts payable (AP) process: invoice intake. This stage is typically the most time consuming due to the fact that, according to our studies, roughly 60 to 85 percent of invoices arrive in paper or paper-equivalent format and commonly involve distributed receipt — meaning the invoice is first received by a buyer who then forwards it to the AP department.