by Raegen Pietrucha
Most discussions about workflow center around the content that’s being generated and how it can best be handled as it funnels through the various processes a company conducts in order to get business done. In other words, the motion of the flow tends to be the focus.

This guest blog was contributed by Mahesh Kumar | 11/15/13
A large part of any enterprise budget is dedicated to acquiring and managing the technologies that run the business. But the processes for procuring that technology are deeply flawed, which my colleague Archana Penukonda discussed here recently in “Fixing a Trillion-Dollar Business Process.” How do we know the scope of the problem? By looking at the data that is the artifact of those purchasing processes – the purchase order.

This guest blog was contributed by Greg Walters | 11/5/13
At its most basic level, sales is nothing more than supply meeting demand. The trick is matching your “supply” with your prospects’ “demand. Along the way, we position ourselves in the most positive light, ideally offering a product or service for which our prospects have an interest and a need. For instance, if I need to present hard copies of contracts to prospects, I need a printer of some sort – maybe even a copier, or, ultimately, a multifunction device. My need for a hard copy is considered demand. The millions of devices in the world that put marks on paper meet this demand.

This guest blog was contributed by Ken Neal | 10/23/13
Recent advancements in data capture and workflow automation technology provide new opportunities for accounts payable departments to cut costs and become more efficient. We believe that leveraging these opportunities is more important than ever.

This guest blog was contributed by Sarah Carter | 10/21/13
There is arguably nothing more important in an organization than effective communication. Sales, HR, marketing, operations and every other department depend on solid communication to operate smoothly, not only cross functionally but externally as well. As employees utilize social, mobile and other technologies, businesses are beginning to turn to collaboration tools to bring the benefits of those channels under the umbrella of the enterprise.

This guest blog was contributed by Tawnya Stone | 10/8/13
Like many other families, we spend our evenings and weekends running from activity to activity. This requires an extreme amount of planning and coordination to make sure we don’t accidentally leave one kid at soccer practice while we are supposed to be carpooling to dance. For this reason, my husband and I live by our calendars.

This guest blog was contributed by Greg Walters | 9/17/13
Back in my IKON daze (pun intended), one of the best sales managers I ever worked with told me, "Sometimes we overcomplicate things. It's just copiers." He was referring to an inability to close any deal that included EDM in less than 90 days. He was right. We often did overcomplicate transactions beyond lease payments and cost per image in an effort to branch out into more “sophisticated” imaging subject matter, adding value and becoming a “trusted advisor.”

This guest blog was contributed by Ted Ardelean | 9/5/13
While there are many ways to define workflow, it is essentially a sequence of processes through which a piece of work moves from initiation to completion. Typically, for most administrative processes, the sequence includes converting documents from paper to digital format, whether those documents are invoices, customer correspondence or personnel files for new employees.

by Larry Barrett | 8/30/13
Workflow is a product, a concept, a buzzword and – depending on your perspective – either the best or worst thing to ever happen to the American economy. It’s an old concept buoyed by new technology that’s turning industries and neighborhoods upside down while simultaneously forcing all of us to redefine exactly what our commercial – if not human – “value add” is.

This guest blog was contributed by Archana Penukonda | 8/21/13
If you’re looking for business processes that will deliver big returns in both savings and efficiencies through optimization, look no further than your IT technology procurement processes.