- by Amy Weiss
Konica Minolta held its annual dealer conference in Carlsbad, Calif., Oct. 3-5, and, reflecting Konica’s vision these days, the event was themed “Futuready.” With a focus on its more high-tech offerings and a streamlined agenda that, in some ways, was quite representative of its business model (shake things up, let’s not do things the way they’ve always been done), the two-day event was a little different, a little edgy and a lot focused on the future.
- by Gary Allen
This is my third article in a series on the topic of intelligent data capture. I’d like to again underscore the point I’ve made previously that effectively managing document processing activities is critical to business success. It can help raise employee productivity; reduce the cost and cycle time associated with processing documents such as invoices; strengthen security and enhance customer service. Intelligent data capture is an approach that can help you streamline document processing activities and realize these and other goals.
Hyland held its annual user conference, CommunityLIVE from September 17-21 at the Venetian in Las Vegas, and Workflow Magazine was there to be a part of it. Hyland hosted customers — including those acquired from Lexmark in the Perceptive deal — developers and partners to five days of advanced training, a hands-on lab, demonstrations, and a vendor fair.
- by Logan Lyles
We’re losing our prospects’ attention. We’re wasting our time in unproductive conversations. Worst of all, we’re doing it every day. The problem is that we’re describing the features and functions of our software offerings before we talk about what the customer wants to hear — the benefits.
- by BJ Johnson
In most organizations, the decision to make a financial investment typically fall into three categories: 1) It makes us money – New business models; 2) It saves us money – Process improvements; and 3) It keeps us out of court – Fines, penalties and lawsuits.
Time and location affect everything in the enterprise. From where a product is created to where it is going, understanding the location and time of production, disbursement, and point of sale data provides profit-yielding business intelligence. Extreme weather, cost spikes, and resource failures can put profits at risk. Knowing where critical events are happening and when is crucial to troubleshooting the problem, making necessary adjustments, and ensuring the business can stay on track.
Fancy new business intelligence (BI) tools are giving companies the ability to gain deep insights into their operations in real time, and robotic process automation (RPA) is affording these same companies the ability to take action on those insights instantly through automation.
Ever had a digitization project go off the rails and wondered what you might have done to lead the change more effectively? Good leaders self-evaluate and always look for better ways of accomplishing tasks—especially when projects don’t turn out as planned. Unfortunately, only 39 percent of all IT projects succeed (delivered on-time, on budget, and with the required features and functions.) Clearly, effective leaders are needed now more than ever as the pace of organizational change continues to increase.
Speedy services, efficient processes and easily dispensable data are not often synonymous with what we think of when it comes to government agency practices. In fact, the image that comes to mind are stacks of papers and loads of file folders busting out of cabinets. Whether you’re a business submitting plans for new construction or a resident seeking information for a permit, the government is required via the Freedom of Information Act (FOIA) to supply you with specific information needed for your project.
Every year, BPO Media sponsors the big annual get together of IT and security experts that is CompTIA’s ChannelCon, and every year I walk away with valuable insights and new connections that serve me well. This year was no exception; perhaps not surprisingly, the current dialog was very focused on the idea that the future, and even the present, hinges on data and security. Here is what some of the smartest people in the room had to say about those topics.