In the second part of this blog series on the topic of intelligent data capture, let me emphasize again that effectively managing document processing activities is critical to business success. It can help raise employee productivity; reduce the cost of processing documents such as invoices, and enhance customer service. Intelligent data capture is a system that can help you update document processing activities in order to realize these and other goals.

It is estimated that 90 percent of the world’s data has been produced in the last two years. While a tsunami of data inundates organizations from a variety of sources (most of them digital these days), many businesses still depend heavily on paper-based business processes. The challenge with paper is that it prevents organizations from truly unlocking the power of documents and the information they contain. Manually extracting data from paper is laborious and time consuming for staff and can result in errors, missing or overlooked information, and inefficient business processes.

In June, I attended the world’s largest HR convention, SHRM's 2017 Annual Conference & Exposition, which was held in New Orleans. It was a great opportunity to meet clients and business partners, and to spend time talking with HR professionals about their digital transformation initiatives. HR is an area where digital transformation, or HR transformation, has been moving at a rapid pace for the last few years. For instance:

For many organizations, the document control function was the down-in-the-basement department, mainly viewed as the overseers of the large-format engineering drawings created over the years. They were the vault owners; the watch dogs for the repository. As more and more drawings and documents became digital their role expanded into managing the organization’s electronic files, mainly using shares on the network. But they were still the caretakers of the company’s intellectual property (IP).

Back in 1997, Apple Computer, Inc., created an advertising campaign, “To the Crazy Ones,” with the tagline “Think different.” At the time Apple was so different from the predominant computer company, IBM, it was looking to create momentum for what they offered, which was quite different. 

Business leaders focus much of their attention on efficiency and productivity, and rightly so; no business can survive if it ignores them. But in our age of digital disruption, efficiency and productivity aren’t enough. From my experience as a technology CEO, I know that success depends on how well a business enables innovation, both for itself and for its customers. And we in the workflow automation industry have an important story to tell about the power of our technology to enable innovation.

Effectively managing document processing activities is critical to business success. It can help raise employee productivity; reduce the cost and cycle time associated with processing documents such as invoices; strengthen security and enhance customer service. Intelligent data capture is an approach that can help you streamline document processing activities and realize these and other goals.

We’ve all heard the story in some form or another: there is the easy road or the hard road to choose on your journey. If you take the hard road, you will suffer from more pain and if you take the easy road – in the end — you will find greater ease in completing the journey.

System administrators employ access governance solutions to allow organizational leaders the ability to easily support access rights and to manage the particulars of their organizations; for example, which users have access to what, when and why. But instead of being able to take a quick peek into their environments and get a detailed picture of the status quo, many access management processes remain cumbersome, and can be manual and even outdated. This is especially true when managing credentials and access for cloud applications. 

They say old habits die hard. For those processes that have been ingrained in organizations over the years, such as engineering change order/engineering change request, this is certainly true. Because these processes are so critical to companies, there is substantial reticence to change how they are completed.