As an account manager, I see many different approaches for selecting a business process to transform into electronic workflow. A variety of factors, from grant funding for reducing paper processing to developing a more transparent process for government reporting, are common driving forces with public sector clients. I thought it would be helpful to look at a true-life story to illustrate a successful workflow project selection process; when done well the first project will lead to years of follow-up projects.

Business Process Automation (BPA) is a critical component of every organization’s digital transformation strategy. Executives want it done faster, with less errors and at a lower cost. Employees don’t want to spend their time shuffling paper and working on administrative tasks. As if those aren’t enough challenges, the technology used to automate processes must align with the mobile 21st century workforce.

We had a great summer weekend – humid, but nice. I headed out both days to take a spin on my bicycle and enjoy the breeze. Whenever I ride, I often see traffic infractions that directly affect me, the cyclist: a large, blue pickup truck took a wide left turn cutting me off at a green light so he could get ahead of me and a silver BMW blew through the red light while my light had already turned green. (Ironically, the same light on each day.)

Mobile. Big data. The Internet of Things. The cloud. The 21st century global economy began digital and it's only picking up speed. Yet despite the technological advances, digital transformation as a strategic discipline has lagged behind, only now appearing on radars. Whether involved in banking, telecommunications, or government, executives must ask themselves the big digital questions — how are we digital? What's our digital maturity? Who's using paper where we should be digital?

Every business needs to ensure that customers are happy and that they keep coming back for more. Indeed, customer satisfaction and loyalty are critical success factors for every organization regardless of the size and or type of business. And how customers perceive your company and what they say about their experience in social and mobile media can have a direct effect on your brand in the marketplace. As a result, there’s a new mantra pervading business today: deliver the optimal customer experience.

Panasonic recently announced the release of Image Capture Plus, an application that transfers image data scanned by Panasonic high-speed document scanners to a PC in the form of an image file. This software lets you edit scanned pages (switch pages, delete pages, etc.) using thumbnail images. It also allows you to make various settings to facilitate complex scanning processes and serves as a tool for processing routine business work.

Scott Brandtby Scott Brandt | 8/16/16

We have all used the Track Changes feature in Microsoft Word as a means of keeping a record of the changes to a document. You may have even saved the updated document with a new name or added some designator to show an updated version. These are simple methods to version files.

Ken Stewart webby Ken Stewart | 8/8/16

On July 28, Oracle announced a definitive agreement to purchase cloud ERP software firm Netsuite for a stratospheric $9.3 billion. This will be the second largest acquisition in Oracle’s history next to its hostile takeover of PeopleSoft in 2004. Oracle is buying the firm for a premium of $109 per share — more than 12 times its 2015 revenue of $741 million — underscoring how valuable a strong cloud footprint has become to future growth.

JoanneNovakKM webby Joanne E. Novak | 8/1/16

How much high school Spanish do you remember? Can you string together a grammatically correct sentence? Or, are there simply errand words that come to mind? Our brains do not keep all of the information we have learned. It knows the information to which we refer on a regular basis and keeps that information top of mind, but gets rid of the rest.

by Kevin Craine | 7/28/16

There is a lot of excitement about mobile capture these days … and for good reason: 58 percent of American adults use a smartphone, over 40 percent own a tablet, and mobile computing grew by over 80 percent just last year alone. Indeed, there are more mobile devices out in the world than there are personal computers. Smartphones and tablets have become a nearly ubiquitous part of our personal and business lives.