by Patricia Ames | 6/2/16

Last week I had the pleasure of attending one of Canon U.S.A.’s coast-to-coast road shows in Chicago. I was interested to see how the vision conveyed in September 2015 at the Canon Expo by Chairman Mitarai would be messaged by Canon U.S.A. to the independent dealer channel now. During the September event, Mitarai focused on Canon’s record of innovation and desire to serve as a platform for new technologies. The roadshow took this message one step further and hand-delivered dealers a platform designed to allow them to provide tailor-made workflow solutions to their customers.

John McIntyreby John McIntyre | 6/2/16

The transcript of remarks by Meg Whitman and the rest of HPE’s senior management during HPE’s Q2/Enterprise Services sell-off/CSC merger announcement contains the word “focus” 16 times. Here is a sampling of some of those uses of the word from Whitman, as well as Tim Stonesifer and Mike Lawrie:

JoanneNovakKM webby Joanne E. Novak | 5/31/16

In the fall of 2014, I got a new furnace and disconnected my air conditioning until spring. When spring came, I was ready to refill my cooling system and get it going, but I learned that the manufacturer was going to stop making that coolant the following year. AND, by the way, the old air conditioner was not compatible with my new furnace. Would you do a workaround for one year or just upgrade to something new?

jessica campbell100by Jessica Campbell | 5/26/16

A 2015 survey of employers across 36 different industries revealed that 35 percent of large employers planned to use a dedicated ACA compliance vendor to complete their Affordable Care Act information reporting requirements for the year 2015. Of course employers were to accomplish their ACA reporting requirements and file their 1094-C forms with the IRS by March 31 of this year, but due to the complex nature of the 1094-C and 1095-C forms, the inexperience of HR staff, and the multifaceted, heavy work required to comply with the ACA reporting requirements, the IRS extended the deadline for electronic filing to June 30.

John Newton Alfrescoby John Newton | 5/23/16

Open source solutions are by no means in their infancy, as use in the commercial sector has grown immensely. In fact, last year’s Future of Open Source Survey found that the adoption of open source across industries and organizations of all sizes had reached an all-time high: 78 percent of companies run part or all of their operations on open source software. What makes open source such a good choice for enterprises?

by Amy Weiss | 5/19/16

It seems like nearly anything can be automated these days. Cars, no matter how terrifying the thought, are heading in that direction. Our homes are becoming shrines to automation, with light bulbs that are Wi-Fi-enabled and thermostats controlled through your iPhone. And office workflows — well, they’re one of our favorite things to automate, although sometimes the hardest to implement. Drilling down deeper into automating office workflow for specific industries is what Xerox is tackling with its latest suite of workflow solutions.

by Kevin Craine | 5/19/16

There is a lot of excitement over multi-channel marketing and customer communications these days, and here’s why: More than 750 million users use Facebook every single day. More than 6,000 tweets are issued every second. And nearly 20 percent of all web traffic comes through mobile phones. Clearly, the days of communicating with customers, clients and members via snail mail are coming to an end, so the question becomes: What are you doing about it?

Ken Neal CBPSby Ken Neal | 5/11/16

According to a research report we recently issued, advancements in workflow automation coupled with optical character recognition data capture, supplier portals, and more efficient integration with ERP and content management systems enable organizations to leapfrog their accounts payable (AP) operations from a manual to a leading-edge function.1 This is the direction in which we are heading with a leading pharmaceutical firm: leveraging automation as part of a three-pronged strategy in order to optimize the firm’s AP process.

by BJ Johnson | 5/9/16

Conference season is in full swing and the latest buzzword is clearly digital transformation. Other buzzwords and trends like big data, mobile and cloud computing are still around, but their popularity with vendors, bloggers and consultants is fading. They seemed to have been consumed by digital transformation and rightfully so.

PhilHeinemanDatabankby Phil Heineman | 5/4/2016

A process is never as effective as it could be. In a quickly evolving world, we shouldn’t expect any of our business processes to remain stagnant. They’ll likely change over and over again, growing into something better each time. A living model of continuous improvement is the key to remaining competitive, and workflow technology should be flexible in order to adapt accordingly.