by Amy Weiss | 5/19/16

It seems like nearly anything can be automated these days. Cars, no matter how terrifying the thought, are heading in that direction. Our homes are becoming shrines to automation, with light bulbs that are Wi-Fi-enabled and thermostats controlled through your iPhone. And office workflows — well, they’re one of our favorite things to automate, although sometimes the hardest to implement. Drilling down deeper into automating office workflow for specific industries is what Xerox is tackling with its latest suite of workflow solutions.

by Kevin Craine | 5/19/16

There is a lot of excitement over multi-channel marketing and customer communications these days, and here’s why: More than 750 million users use Facebook every single day. More than 6,000 tweets are issued every second. And nearly 20 percent of all web traffic comes through mobile phones. Clearly, the days of communicating with customers, clients and members via snail mail are coming to an end, so the question becomes: What are you doing about it?

Ken Neal CBPSby Ken Neal | 5/11/16

According to a research report we recently issued, advancements in workflow automation coupled with optical character recognition data capture, supplier portals, and more efficient integration with ERP and content management systems enable organizations to leapfrog their accounts payable (AP) operations from a manual to a leading-edge function.1 This is the direction in which we are heading with a leading pharmaceutical firm: leveraging automation as part of a three-pronged strategy in order to optimize the firm’s AP process.

by BJ Johnson | 5/9/16

Conference season is in full swing and the latest buzzword is clearly digital transformation. Other buzzwords and trends like big data, mobile and cloud computing are still around, but their popularity with vendors, bloggers and consultants is fading. They seemed to have been consumed by digital transformation and rightfully so.

PhilHeinemanDatabankby Phil Heineman | 5/4/2016

A process is never as effective as it could be. In a quickly evolving world, we shouldn’t expect any of our business processes to remain stagnant. They’ll likely change over and over again, growing into something better each time. A living model of continuous improvement is the key to remaining competitive, and workflow technology should be flexible in order to adapt accordingly.

Scott Brandtby Scott Brandt | 5/2/16

In today’s world of instant access and gratification it is unusual that businesses have been slow to adopt new technologies that enable faster, more immediate access to information. As use of iPads and other tablets become more ubiquitous in the workplace, the reality is that workflow is becoming, and will be, real time.

by Taher Behbehani | 4/28/16

Millennials make up 34 percent of today’s workforce and, according to the U.S. Bureau of Labor Statistics, will comprise nearly half the workforce by 2020. While business decision makers may be hesitant to upend existing technologies and processes around this shift, the fact is that this generation works differently than its predecessors, and understanding these differences is key to equipping millennials with the right tools to maximize productivity and efficiency.

JoanneNovakKM webby Joanne E. Novak | 4/25/16

I learned to type in eighth grade, and managed to do pretty well with speed and accuracy since I was a product of 10 years of piano lessons. Each of us had a manual typewriter, but throughout the year each student would do a turn at one of the two IBM Selectric typewriters. No more pounding the keys or losing your finger placement to hit the manual carriage return. Such excitement for an electric typewriter!

by Amy Weiss | 4/22/16

In early April, Lexmark International announced the release of Kofax TotalAgility 7.3, an updated version of its flagship TotalAgility software. Although the TotalAgility release was the focal point of the announcement, Lexmark announced several other related digital transformation products from its Enterprise Software Group at the group’s annual conference.

by Mitch Taube | 4/19/16

Workflow automation can revolutionize your business. You’ll find that the manual mistakes, logistical errors, lack of transparency into your processes, inability to easily handle spikes in volume and slow turnaround times in document processing can all be things of the past. And though it is a multi-faceted process, workflow automation starts in the mailroom.