Scott Brandtby Scott Brandt | 5/2/16

In today’s world of instant access and gratification it is unusual that businesses have been slow to adopt new technologies that enable faster, more immediate access to information. As use of iPads and other tablets become more ubiquitous in the workplace, the reality is that workflow is becoming, and will be, real time.

by Taher Behbehani | 4/28/16

Millennials make up 34 percent of today’s workforce and, according to the U.S. Bureau of Labor Statistics, will comprise nearly half the workforce by 2020. While business decision makers may be hesitant to upend existing technologies and processes around this shift, the fact is that this generation works differently than its predecessors, and understanding these differences is key to equipping millennials with the right tools to maximize productivity and efficiency.

JoanneNovakKM webby Joanne E. Novak | 4/25/16

I learned to type in eighth grade, and managed to do pretty well with speed and accuracy since I was a product of 10 years of piano lessons. Each of us had a manual typewriter, but throughout the year each student would do a turn at one of the two IBM Selectric typewriters. No more pounding the keys or losing your finger placement to hit the manual carriage return. Such excitement for an electric typewriter!

by Amy Weiss | 4/22/16

In early April, Lexmark International announced the release of Kofax TotalAgility 7.3, an updated version of its flagship TotalAgility software. Although the TotalAgility release was the focal point of the announcement, Lexmark announced several other related digital transformation products from its Enterprise Software Group at the group’s annual conference.

by Mitch Taube | 4/19/16

Workflow automation can revolutionize your business. You’ll find that the manual mistakes, logistical errors, lack of transparency into your processes, inability to easily handle spikes in volume and slow turnaround times in document processing can all be things of the past. And though it is a multi-faceted process, workflow automation starts in the mailroom.

by Amy Weiss | 4/6/16

I have a confession to make. I did not vote in the last primary election. Please don’t judge me. It’s not really my fault. You see, it was a workflow issue.

by Kevin Craine | 4/5/16

The notion of “Customer Lifetime Value” (CLTV) is a concept and calculation that helps organizations determine the dollar value associated with their long-term relationship of any customer, determining just how much that customer relationship is worth. Used by marketers and C-suite executives, CLTV is a prediction of the net profit associated with the entire relationship with a customer. While the calculations can be a bit arcane, the idea of customer lifetime value is an important one because it encourages firms to shift their focus from customer acquisition to the long-term health of their customer relationships.

by Patricia Ames | 4/1/16

Tony Barbeau is a products and services general manager, and vice president of the Information Management division at Kodak Alaris. He is responsible for business management, strategic planning, product development and commercialization for the Kodak Alaris information management products and solutions.

by Lauren Ford | 3/28/16

Organizations are constantly under pressure to do more with less. The challenge is finding a cost-effective solution that will streamline every facet of a business process in order to make things run smoother, and thus become more profitable.

JoanneNovakKM webby Joanne E. Novak | 3/21/16

My first job as a teenager was at an educational film library that serviced primary and secondary schools within the capital region. They were moving from a small space that happened to be within walking distance from my house to a larger facility in the city that would give teachers plenty of room to roam the stacks and select films for their classes during the next academic period.