is commercial lead, Esri. Elliott currently leads Esri’s commercial industry marketing team and acts as the go-to-market strategist for the manufacturing industry globally. For more than 15 years, she has worked with global manufacturers and enterprise class technology companies to help influence customer-focused business transformation. Prior to Esri, she worked at PTC (Boston, MA) for seven years where she helped launch a new business segment for Connected Service. Elliott earned a master’s of International Management degree from the Thunderbird Graduate School, in addition to completing the Program for Leadership Development at Harvard Business School. She also holds a Senior Visiting Industrial Fellow position at Aston Business School in Birmingham, UK, and is an established thought leader in servitization and manufacturer’s advanced services.