March 2016

wavelength 150x150 slideshowIt can mean many different things, but when it comes to workflow, the ability to integrate is key. We asked a panel of experts some questions about the different types of integration, what it means to them, and how to make it work more smoothly.

Craine150x150by Kevin Craine, Craine Communications Group

There is a lot of discussion and concern about “integration” these days … and for good reason. The amount and variety of content, systems and processes we must manage in business today is becoming ever more complicated. Simply keeping track of many moving pieces is a challenge, but making the entire environment work together seamlessly and optimally can often seem impossible. What is needed is an overarching strategic approach to the document strategy that will guide the various activities in ways that make a difference and help reign in the complexity.   

CBPSby Ken Neal, Canon Business Process Services

Every business day, corporate environments across the country function like small cities. This includes integrating and managing the complex flow of materials and services such as warehouse and inventory management and specialty transport, as well as facilities support services. To effectively meet these integration and management challenges, companies and their service providers need to combine logistics best practices with enabling technology and facilities management services.  

Xeroxby Andy Jones, Xerox

Today’s workforce is inundated with technology, yet many offices are full of complex, complicated, niche apps and solutions aiming to improve office operations. These solutions are often very different from the simple, consumer-focused technology that users are familiar with in their everyday lives. Employees are used to mobile apps and tools that are intuitive and user-friendly, and are now demanding that same experience from their office applications.    

Nintexby Mike Fitzmaurice, Nintex

Tasks don’t care if you have to use five products to accomplish them. It’s not their job to care. It’s their job to stare at you until you’re done with them. And so many of the tasks we do — the majority, easily — require us to bounce from one piece of software to another before we’re done with them. 

Konica Minoltaby Joanne E. Novak, Konica Minolta

When we think about staying connected with friends, we contact them via a variety of ways: Instant Message, FaceTime, phone, email or in person. It’s through these connections that we stay updated and have a dialogue to communicate what’s new. Connectivity also applies to machines. From device to device, we see systems that are connected, giving us the information we need – like a home security system that you can set and monitor from your smartphone.

EMCby Lori McKellar, EMC

Organizations in the highly regulated life sciences industry face continual pressure to maintain the highest level of quality control in every facet of their operations. By its very nature, quality management in pharmaceutical manufacturing is complex, and with the great number of processes, controls and specifications involved, it is critical that companies strictly adhere to standard operating procedures to ensure compliance with good manufacturing practices (GMP).

Samsungby Patricia Ames

Samsung Electronics recently flew a select team of analysts to South Korea to get a close-up look at their printer headquarters and new innovations in software, design and technology. It was a fascinating peek into one of the most powerful companies in the world and the unprecedented access I had to their high-level executives was rare and appreciated.