March 2018

speakeasy ABBYYBy Patricia Ames, Workflow


We recently had the opportunity to attend the fifth annual Technology Summit hosted by global intelligent capture leader ABBYY. While there, we had a chance to meet the new CEO, Ulf Persson, and get some insight into the latest changes ABBYY has been making to its structure and strategic direction. We had no idea the conversation would take us through the last 20 years of geopolitical and global market maneuvers — although, given Ulf’s professional and personal history, we probably should have suspected it. Join me in the SpeakEasy.

Kofax Art 0318By Russ Gould, Kofax

Logistics leaders face fierce competition, driving prices down and squeezing already razor-thin margins. Better service is critical to winning new customers and retaining top accounts. Yet, outdated systems and manual processes create challenges, slowing operations and hindering the ability to grow revenue. For years, logistics firms have been trapped under the weight of extensive manual processes — intensified by high personnel costs and lack of time and resources to invest in new products and services. 

Craine Art 0318By Kevin Craine for Workflow

If your organization is viewed as not having vertically connected experience and expertise it can be difficult to break through to C-level discussions and decisions. What is your strategy to change all that? 

Neal Art 0318By Ken Neal, Canon Business Process Services

Like any other type of enterprise, law firms face specific business challenges that often require improving workflow strategies and implementing new automation systems. To expand on this scenario, I will spotlight a case history about a law firm that needed to solve challenges connected with a pending nationwide renovation and relocation project for its U.S.-based offices and how we assisted them.

Elicker Art 0318By Lance Elicker, Ephesoft Inc.  

The reason vertical markets are a focus for sales organizations is that they allow for repeatability. It is much easier to build something and then repeat the process, as opposed to building something brand new each time. In the little corner of the world that is content management, often the issues or pain points we uncover will have to do with process, also referred to as workflow. 

Oneil Art 0318By Tom O’Neill for Workflow 

Digital transformation is driving workflow automation at an increasing rate. Senior business leaders in a recent Cognizant study feel that 25 percent to 40 percent of core workflow such as ERP, CRM or BPM has already been automated. Yet the study suggests that there is a “long tail” of other manual processes that haven’t been automated.1  The global workflow automation market is expected to grow at a 22 percent CAGR and reach $17 billion by 20232 with the U.S. market growing to $6.7 billion by 2020.3

Epson Art 0318By Larry Trevarthen, Epson America 

Businesses require the sharing of ideas to be successful. Converting these ideas to and from paper is vital to moving these ideas not only from the mind to the hand, but also from one person to another. Printing, copying, scanning or faxing are the motions of moving an idea around, which helps shape the idea among peers, enhances concepts, and provides the strategies that drive company growth.   

Digitech Art 0318By Christina Robbins, Digitech Systems 

As of 2016, more than 90 percent of hospitals and 60 percent of physician offices were using Electronic Health Records (EHR) in compliance with federal guidelines.1 Yet, healthcare remains a strong vertical for digital transformation technologies such as imaging, information management and workflow. How will you spot opportunities?