May 2017

Neal wkfBy Ken Neal, Canon Business Process Services

The Dow tells you how stocks are performing this very minute. Your dashboard tells you how your car is performing this very second. An electrocardiogram tells you how your heart is performing beat by beat. Yet when it comes to measuring the performance of document management activities (such as mail/shipping and print/copy center operations), many businesses rely on quarterly results in spreadsheets and PowerPoint presentations. By most standards, monthly is very aggressive. 

IBM wkfby  Bob Schultz, IBM


In Part 2 of this series we discuss the importance of evolving your organization for business growth and employee recruitment/retainment.

We live and work in turbulent but exciting times! Ever-evolving technological capabilities, new business models and digital transformation of companies are all driving market disruption like never before. Companies are changing their business models and strategy to incorporate all these new developments and become more agile. The nature of work is changing and demand for digital expertise is soaring, while other skills are becoming relatively unimportant. And, as leaders go about changing the fundamental fabric and processes of their companies, there’s a dawning realization that successfully transforming into a digital business is not just dependent on having the right technology.

Nintex wkfBy Alain Gentilhomme, Nintex

Few topics in technology have captured more mindshare in the past few years than the Internet of Things (IoT). Despite all this discussion, however, one important point never seems to get the emphasis it should: For IoT to deliver on its promise, system designers must treat it not just as a data management challenge but as an opportunity to apply workflow logic and process intelligence.

Craine WKFBy Kevin Craine for Workflow

There is a lot of attention on enterprise content management (ECM) these days, and for good reason. For most organizations, how well you manage your content has a direct influence on how well you manage your business. In today’s info-driven age, if you don’t manage and maximize the content you create, use and receive, then it’s unlikely that you’ll have much success in maximizing the performance of your organization.

robotsby Patricia Ames, Workflow

In 2014, Rodger Dean Duncan wrote in Forbes that “the challenge to do more with less is industry agnostic” and that it “will be an ongoing mantra far into the future.” But that doesn’t seem to be the case, exactly. In the not so distant future, the new mantra will be “doing more with robots and data,” and it’ll be powered by business intelligence and analytics platforms (BI) and robotic process automation solutions (RPA).

wavelength 150x150 slideshowBusiness Intelligence, or BI, is a common term in the business world today. Businesses are collecting more data than ever from a wider variety of sources and analyzing it in order to make better business decisions and improve customer service. We asked some executives who are very familiar with BI a few questions about what trends they see in the field and how their own businesses apply it.

eesyq wkfBy Jonathan Millbank, eesyQ Solutions

During the last 20 years, we have seen a fundamental shift from analog to digital content, allowing organizations to increase capabilities, efficiencies and turnaround times. However, this digital shift has not all been smooth sailing; it has demanded organizations to respond by changing technically, culturally, operationally, and in terms of improving skillsets and overall business strategies, or risk falling behind competitors.