September 2017

Nintex Art 0917by Alain Gentilhomme, Nintex

Across industries and geographies, enterprises have multiple choices available for process automation. How do you make the right choice? Sometimes the goal is to solve for efficiency. After all, a business can’t succeed long-term if it puts up with needlessly inefficient processes, and process automation is a powerful and proven tool for driving operational efficiency. But efficiency alone is no longer a differentiator. It’s necessary for success, but not sufficient.

Neal Art 0917by Ken Neal, Canon Business Process Services

At a time when businesses are challenged to manage their document workflows smarter and more cost effectively, the mail center may be slow in addressing such objectives as increasing productivity and adding value. One solution is for enterprises to transform their mail center operations into more automated, digital information hubs that digitize and electronically distribute the mail to employees while ensuring security. This approach allows employees to receive their information quicker, which in turn enables the company to move faster and smarter.

konicaby Hugo Palacios, Konica Minolta

Few can deny the power of automation and the impact it has on daily activities. We put faith in it more than we know and depend on a seamless series of actions resulting in a desired outcome.  Think of the diabetic who sets an alert on their phone reminding them to take insulin. They set the time once and forget about it, trusting they’ll hear that beep at the time requested. Or, consider the marathon runner trying to log weekly miles. They turn on their tracker and hit the pavement expecting that their distance, time and even heart rate are captured through the duration of a run.

Upland Art 0917by Sean Nathaniel, Upland Software Inc.

There’s no question, the year is flying by, and it marks an exciting paradigm shift that has industry experts buzzing. We are currently witnessing the culmination of years of deep discussion regarding the future viability of the ECM industry, which is changing the way businesses define their processes and focus. 

Craine Art 0917by Kevin Craine for Workflow

Is the term “ECM” still current? About a year ago, the idea began creeping into executive discussions and podcast interviews that “enterprise content management” just doesn’t cut it for describing what is possible and happening with today’s technologies and approaches. Indeed, just as old-school handles like “document management, “imaging” or “the paperless office” eventually gave way to newer concepts and designations, is it possible our old friend ECM is on the way out of industry favor?

IBM Art 0917by Bob Schultz, IBM

Ever-evolving technological capabilities, new business models and digital transformation of companies are all driving market disruption at a rapid pace. Today, companies across most industries are investing heavily in transforming themselves to become digital enterprises. Unless this investment is accompanied by a parallel talent transformation and move to digital HR technologies, though, it will not bring them the business outcomes they are looking for. Furthermore, the talent transformation needs to include the following aspects: Developing existing talent to meet the new job and skill demands of the future, attracting new talent in a competitive market through irresistible experiences, and knowing what “success” looks like in every job to make better hiring decisions. 

Epson Art 0917by Larry Trevarthen, Epson America

Organizations today are focused on eliminating inefficient business processes and replacing them with automated digital workflows. You may be thinking about, or have potentially already started rolling out your digital transformation and automation initiatives. Today there are many tools available to do things better, faster, cheaper and more reliably. These tools range from document management and business process automation solutions, up through business intelligence software.    

wavelength 150x150 slideshowAutomation: It’s a big part of innovating today’s workflow. We asked a panel of experts some questions about the ways in which automation and innovation are critical to today’s businesses.