Patricia Ames, Author at Workflow

Innovation in the office is no longer confined to a new device, a faster application or an isolated automation project.

AI, Accountability and the Expanding MSP Opportunity at ChannelCon

GTIA’s ChannelCon 2026, held Aug. 3–5 in San Diego, kicked off with beautiful weather and expansive views of the Pacific

The GTIA “State of the Channel 2026” report lands at a time when most MSPs already feel the ground shifting under their

Security and compliance used to feel like parallel conversations: one about stopping bad actors at the edge, the other about

Our new series takes a deeper dive into what workflow looks like in real world situations. We decided to honor

Cisco’s inaugural State of Wireless 2026 report just dropped. Conducted in a double-blind study by Sandpiper Research & Insights, it is based

For decades, the showroom has been the focal point of the car dealership story. It is where the big deals

Hyland’s CommunityLIVE 2025 brought together members of both the Hyland reseller and user communities in Las Vegas, with discussions focused

The growth of generative AI usage is astounding. Researchers from Harvard have found that roughly 40% of the US population

I had the opportunity to meet Gary Shergill, CEO of Avaniko, at the Konica Minolta Dealer Summit in August. Avaniko,