Building an AI Document Extraction Workflow that Works
Artificial intelligence is becoming a practical part of back-office operations, particularly in document-heavy processes such as accounts payable. But building
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Archives
How TWAIN Interoperability Opens New Markets for Monetizing in the Era of IoT and AI
The office technology industry has an opportunity to participate in markets that are growing much faster than the traditional print
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THE FUTURE OF WORK
When Elon Musk talks, people listen. But his recent prediction during an interview that AI could eliminate work within 10
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Office Automation Grows Up
Document automation has moved well beyond the pilot stage. Keypoint Intelligence’s recent study of US IT decision-makers found that most
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Why Utilization Is the Wrong Metric for an Intelligent Room
For decades, facilities teams have wrestled with the same questions: How much space do we need? Are we paying for
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Solving AI’s Information Problem
AI can only be as effective as the information behind it. For many organizations, unstructured content, disconnected systems, and years
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Editor’s Letter
Innovation in the office is no longer confined to a new device, a faster application or an isolated automation project.
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The Battle Within: The Perimeter Is No Longer the Problem
When I was a kid, I loved watching Ultraman. As a child of the 1980s, it was one of those
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When AI Goes Quiet: The Invisible Failures Breaking AI Governance
Most AI governance conversations focus on visible failures, with headlines centering around breaches, hallucinations, and misuse. But in reality, the most
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Re‑Designing Enterprise Workflows for an Agentic Era
At many enterprises, workflow design has largely receded from view over the last ten years. Once processes were digitized and
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