Conduent Recognized as 2021 Leader in Cloud HR Transformation by NelsonHall

FLORHAM PARK, N.J., Dec. 07, 2021 — Conduent Incorporated (Nasdaq: CNDT) today announced that NelsonHall, a global analyst firm, has named the company as a market leader in Cloud HR Transformation Services in its 2021 NelsonHall Evaluation and Assessment Tool (NEAT) Vendor Report.

NelsonHall’s NEAT report placed Conduent as a “Leader” for its ability to deliver immediate benefit and to meet future client requirements in six focus areas:

  • Efficiency
  • Europe
  • Multi-Country
  • North America
  • SuccessFactors capability
  • Workday capability.

The report cited the breadth of Conduent’s HR services, including learning services, benefits administration, HR administration and global payroll services. Conduent was recognized for its ability to help clients drive a higher level of transformation and process standardization on a global level, along with capabilities to service clients across all leading Cloud Human Capital Management platforms.

Liz Rennie, HR technology and services research director, with NelsonHall said, “Conduent was identified as a ‘Leader’ in the Cloud HR transformation market based on how its span of human capital solutions support both established and growing, complex, global organizations. Conduent’s digital investments and focus on user experience bring dynamic solutions that support existing technology investments – positioning it for growth amongst buyers with transformational aspirations.”

Across all industries, HR leaders are looking to improve siloed and complex HR processes and enhance employee experiences. With more than 30 years experience, Conduent optimizes HR services and provides human-centered digital experiences across the employee journey. These services improve business processes and maximize business outcomes, while increasing employee satisfaction, engagement and productivity. For example, Conduent partnered with a global pharmaceutical company on digital transformation that connected ServiceNow and SuccessFactors to increase automation across 150 processes in recruitment, onboarding, workforce management, rewards, payroll, learning and change impact, across 34 countries in eight languages in just nine months.

“We’re delighted to be recognized for what our clients know to be true: Conduent’s dynamic HR outsourcing solutions flex to meet the changing needs of our clients on their digital transformation journey. This journey is never really ‘done’, it continues to evolve, and so do we,” said Michelle Hernandez, Vice President, General Manager, Human Capital Solutions at Conduent. “As organizations continue on their HR Cloud Transformation, Conduent brings agility to their teams and delivers HR services that impact business outcomes.”

The report assessed nine leading HR services providers. To read a custom version of the report, please click here .


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