August 21, 2023, Toronto, ON – Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, expands the availability of its AccessibilityNow® platform by establishing a partnership with Blue Raccoon Software, a South Africa-based provider of innovative solutions that optimize and automate document processes. Blue Raccoon partners as a value-added reseller (VAR) of Crawford Technologies’ full suite of accessible document software solutions and a wide range of tailored services that meet the need of organizations from a variety of industries. The agreement opens new opportunities for Blue Raccoon to offer customized document accessibility solutions in response to market demand from its customers in South Africa and highlights the growing demand for solutions that make content inclusive and accessible to everyone.
“The partnership with Crawford Technologies marks a pivotal moment in our business by making it possible to produce all types of customer communications in a variety of accessible formats,” said Barry Walker, founder and director, Blue Raccoon Software. “The breadth and robustness of the Crawford Technologies’ AccessibilityNow platform expands our customer reach with the ability to offer a unique value for our clients.”
AccessibilityNow is a comprehensive software suite that leverages artificial intelligence (AI) and automation to support the often complex processing requirements of high-volume transactional documents and static documents of all types. Implementing the full capabilities of AccessibilityNow, Blue Raccoon will be able to offer customer communications that ensure individuals with vision, hearing or speech disabilities can communicate, receive and convey information in a manner that is accessible to them. Additionally, the platform makes it possible to ensure compliance with evolving document accessibility regulations, mitigating the risks and costs of non-compliance.
“Through this partnership, we join Blue Raccoon in its commitment to offer organizations in South Africa solutions that improve the user experience by ensuring the integration of accessibility into every communication, as well as the ability to quickly and cost-effectively communicate with anyone, no matter the language,” said Ernie Crawford, president and CEO of Crawford Technologies. “AccessibilityNow expands Blue Raccoon’s extensive service offerings, and we are confident this agreement will benefit its customers in many ways.”