HC3 Enhances Digital Document Workflow with HC3 Connect

BIRMINGHAM, Ala.–(BUSINESS WIRE)–HC3, a data-driven statement provider, launches HC3 Connect, an enhanced administrative interface built to enable financial institutions to archive digital documents while also enabling customers to manage and track the status of jobs with HC3.

HC3 connect was built specifically for a digital-focused world. Built as a replacement for their existing interface HCAT, HC3 Connect continues to store documents securely with modern technology, allowing financial institutions to provide their customers with electronic documents through SSO and API integrations. HC3 Connect also provides their clients with a back-office administrative interface that allows financial institutions to manage system configurations for customer service, research customer accounts and documents, review document production jobs, review audit logs, and access various reports on customer usage.

Now with new enhancements, financial institutions can also track the status of their documents through the HC3 workflow, providing transparency into the production of their documents. The UI is updated to meet the changing expectations of digital user experiences.

“HC3 Connect provides deeper transparency for our clients with document level tracking, control over staff access, document research and reporting functionality,” said Jeremiah James, Chief Product Officer. “This tool was created from client feedback to better serve their needs. It gives us a solid foundation for additional enhancements to continue to meet our clients’ changing needs.”

At its core HC3 Connect will act as a foundation for all future workflow and document management enhancements. The administrative interface centralizes and streamlines internal systems while also providing HC3 clients with an easier experience and giving team members the resources to work independently.