Healthcare Institutions Streamline ECM to Improve Patient Care with Epson High-Speed Scanning Solutions

LOS ALAMITOS, Calif. – Aug. 11, 2021 As healthcare institutions recover from the impact of the pandemic on staff, patient flow and business functionality, it is critically important to leverage technology that will help increase efficiency and reduce strain on staff to better serve patients. While the transition to digital operations continues to help achieve this goal, paper documentation including clinical, financial, records, charts, and forms remain standard in all corners of the healthcare infrastructure.

Epson provides an extensive portfolio of high-performance and cost-effective document scanners engineered for reliability to help ensure paper documents are translated correctly, remain legible and are accessible to patients, administrators and physicians to streamline document management.


“Healthcare organizations of all sizes require highly versatile, cost-efficient and easy to use technology that frees resources to devote more time to patient care,” said Carrie Fox, director, Scanner Product Management, Epson America. “Seamlessly integrating with existing software, Epson document scanners are designed to help healthcare professionals enhance workflow and provide high quality and comfortable patient experiences.”


Physician Private Practices
Physicians working in smaller practices oftentimes wear multiple hats and spend a significant amount of time not only caring for patients, but also managing office operations. The process of scanning and transferring paper forms into digitized, structured data for Electronic Health Records (EHR) must be optimized. Epson’s document scanners, including the DS-870 color duplex workgroup document scanner, are compact and include TWAIN and ISIS® drivers for seamless integration with healthcare solution systems without complication or interference with workflow.


For Fusion Dental and its clients, drop-in compatibility with its existing software is critical when deciding which scanner to onboard. “Our job is to provide dentists with reliable solutions that fit seamlessly into existing workflows, and Epson fits that bill a hundred percent,” said Matt Hawks, co-founder, Fusion Dental. In the same way, Epson helps streamline the process for ECR Vault, a certified partner of the leading provider of practice management solutions in the eyecare industry, so doctors can spend more valuable face-to-face time with patients. “We started with Epson because of the cost, but we’ve gotten far more – a great product that’s been extremely reliable as well as level of engagement and support from a partner that’s hard to come by,” said Tom Tyler, sales director, ECR Vault.


Hospital and Ambulatory Care
A reliable document scanner can help healthcare professionals improve efficiency and accuracy at nearly every point in a patient’s healthcare journey, regardless of the size of the hospital or clinic. Patient engagement software provider, PatientLink provides a fast and cost-effective way to enter data into an electronic health record (EHR). “We recommend Epson to end users in ambulatory and hospital care with high volumes of patients because we know Epson products just work,” said David Lee, director of operations, PatientLink. “In our experience, Epson solutions can handle large workloads efficiently. Epson is a company we can trust, and the support we’ve received over the years has been outstanding.”


Clinical Operations
Streamlining operations and patient flow in healthcare clinics is vital to maintaining patient satisfaction and engagement. The DS-870 offers blazing-fast speeds up to 65 ppm/130 ipm,1 allowing busy clinics to be mindful of patient length of stay and administrative processes. In addition, while some may depend on existing, aging equipment, it is important to consider the cost and time lost for service and repair. With industry-leading support, Epson commercial document scanners include a 3-year limited warranty with Next-Business-Day Replacement.2

“With Epson, our clients are comfortable knowing they can have a replacement model the next business day,” noted Tom Tyler, sales director, ECR Vault. After three years of offering Epson, ECR Vault has yet to use the limited warranty or replacement service and feels confident depending on Epson as a CaptureProSM partner.


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