Iron Mountain and Hyland Team Up to Improve Back-Office Processes

BOSTON–(BUSINESS WIRE)–Iron Mountain Incorporated (IRM), the global leader in storage and information management services, today announced a partnership with Hyland, one of the global leaders in enterprise content management software, to help reduce the costs and inefficiencies associated with manual, paper-based back-office business functions like accounts payable, contracts management and other back-office processes.

Through the partnership, Iron Mountain introduces Iron Mountain Workflow Automation™ powered by Hyland, a set of solutions that automate the workflows for these functions, enabling organizations of all sizes to efficiently convert to digital ways of working, saving time and reducing costs.

Removing paper is cited as the single, biggest improvement for workplace productivity by nearly half of information professionals, according to the Association for Information and Image Management (AIIM, Paper Free Progress, 2016). By combining Iron Mountain’s records management and document imaging processes with OnBase® by Hyland’s hosted workflow software, customers can work more efficiently by integrating physical and digital information.

NES Rentals, a leading heavy-equipment rental company, uses this solution for Accounts Payable to streamline workflows processes at their 85 branch offices. “We process more than 17,000 monthly invoices with more than two thirds of those needing no attention from our staff,” said John Christiansen, NES Rentals Shared Services Manager. “Iron Mountain with Hyland provides efficiencies throughout our A/P processes, which allows our staff to focus on resolving more complex administrative issues and increase the level of service to our organization.”

“Managing workflows in this age of mixed paper and digital information is one of the top issues we hear from our customers,” said Ray Aschenbach, senior vice president and GM of the Information Governance and Digital Solutions business at Iron Mountain. “Our customers have long trusted us with their information and we’re here to help solve the challenge of transitioning from physical information to digital workflows, enabling them to manage, govern, and gain maximum value from their information. By partnering with a technology leader like Hyland, we will have deep capabilities in all areas of digital and physical enterprise content management.”

Iron Mountain Workflow Automation™ powered by Hyland solutions can provide the following benefits:

  • Accounts Payable – Streamlined A/P processing, reduced employee involvement to exception handling, reduced cost per transaction;
  • Accounts Receivable – Streamlined monthly financial close, improved controls, visibility, tracking and dispute resolution;
  • Human Resources – Freedom from routine tasks, process visibility with quantitative metrics and audit tracking;
  • Contracts Management – Faster turnaround, minimized risk of noncompliance penalties and missed opportunities for renegotiation.

“Much of Hyland’s success over the last twenty-five years has been built on the backbone of our partner community, and we’ve developed a keen understanding of what it takes for an organization to be a successful solution provider,” explains Bill Kavanaugh, vice president of sales at Hyland. “Iron Mountain’s profound understanding of the markets it serves and its investment in people, training and resources gives us confidence that this will be a strong partnership for years to come.”

Working with partners like Hyland, Iron Mountain expects to be able to continue delivering solutions designed to improve other paper-based, manually-driven processes for organizations of all sizes, creating greater efficiencies for managing information that deliver bottom-line impact. For more information on the Iron Mountain Workflow Automation solution, visit

About Hyland
Hyland is a leader in providing software solutions for managing content, processes and cases for organizations across the globe. For 25 years, Hyland has enabled more than 15,500 organizations to digitalize their workplaces and fundamentally transform their operations. Named one of Fortune’s 2016 Best Companies to Work For®, Hyland is widely known as both a great company to work for and a great company to do business with. For more information, please visit

About Iron Mountain
Iron Mountain Incorporated® (IRM) is the global leader in storage and information management services. Trusted by more than 230,000 organizations around the world, Iron Mountain’s real estate network comprises more than 85 million square feet across more than 1,400 facilities in 46 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records managementdata managementdocument managementdata centersart storage and logistics, and secure shredding, helping organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts. Visit for more information.

Stay on top of the latest industry news. Have news to share? We want to help you spread the word. Submit your media releases to