ROCHESTER, N.Y., September 1, 2020 – Integrated Document Technologies (IDT) has partnered with Kodak Alaris to create a cloud-based solution that helps department of motor vehicle agencies across the United States comply with REAL ID requirements. The REAL ID Act establishes minimum security standards for license issuance and production and prohibits federal agencies from accepting for certain purposes driver’s licenses and identification cards from states not meeting the Act’s minimum standards.
Beginning October 1, 2021, the U.S. federal government will require a driver license, permit or ID card to be REAL ID compliant if an individual wishes to use it to board a domestic flight or enter military bases and certain federal facilities. REAL ID application requirements may vary by state. At a minimum, individuals must provide documentation of their legal name, date of birth, Social Security number, two forms of proof of address, and citizenship or immigration status to receive the upgraded license.
Motor vehicle offices, many already overburdened by a backlog of work due to the COVID-19 pandemic, are now scrambling to keep up with public demand for Real ID-compliant driver licenses and ID cards. The current process of manually reviewing, organizing and scanning documents to prepare them for authentication is time-consuming and leaves much room for error. If during the downstream authentication process, an application is found to contain illegible information or missing documents, the application is rejected and the individual must make another trip to the DMV.
In partnership with Kodak Alaris, IDT has developed a solution that all but eliminates user error during the document scanning process. The new solution, built on Kodak Alaris’ INfuse Smart Connected Scanning Solution and integrated with CAPSYS CAPTURE ONLINE, provides real-time acknowledgment if an application is in compliance with REAL ID document requirements, right at the point of scanning. Now, with one push of the “REAL ID” button, all application documents, including a passport, can be fed, scanned, monitored for exception errors, and validated with an accepted or rejected notification—all while the customer is onsite.
INfuse requires no PCs, application software or staff training. Powered by CAPSYS CAPTURE ONLINE, it offers network-connected capture that sits at the front edge of the motor vehicle department’s process to allow “point-of-origin” capture and directly integrates into their business system to streamline processing of Real ID applications.
To ensure the security of personally identifiable information, IDT offers the solution on-demand through Microsoft®Windows Azure Government, which provides the broadest level of certifications of any cloud provider to simplify even the most critical government compliance requirements. Traditional, on-premise deployment is also available.
The cost savings, simplified deployment process and improved end-user experience provide a strong case for upgrading to the new INfuse/CAPSYS Solution. For a state with 180 DMV locations currently using a PC-based scanning solution, the total savings could exceed $1.9 million over a three-year period.
“With offices limiting services due to the COVID-19 pandemic, many motor vehicle bureaus are overwhelmed by demand. This new solution provides a tremendous opportunity to streamline the REAL ID application process and improve the customer experience,” said Don Lofstrom, President & General Manager of the Alaris division of Kodak Alaris.
“Until now, processing REAL ID applications has been complicated and labor-intensive,” added Paul Szemplinski, Founder & CEO of IDT. “We’re excited to provide motor vehicle agencies with a better solution that allows them to accurately and reliably onboard content with instant notification of data issues, making the entire capture process smarter and more efficient.”