Ramsey, NJ — Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) is proud to announce a new partnership with NTS Communications (NTSCom) that will allow it to expand its Unified Communications (UC) offering to include clients using Microsoft Teams.
The Direct Routing for Teams solution, powered by NTSCom’s iPILOT platform, offers a cloud platform as a service (CPaaS) to support the entire Microsoft Teams calling lifecycle. This includes migration, deployment, capacity management, support, analytics and integration. It automates Direct Routing capabilities while solving for carrier-hosted SBCs, on-premises SIP trunks or bring-your-own SBCs.
“We are thrilled to be able to meet the demand from the ever-changing hybrid workforce and offer a new level of connectivity for the Microsoft ecosystem,” said Todd Croteau, President, Global Information Technology Services, Konica Minolta. “This innovative software creates a more streamlined and robust user experience to collaborate, interact and manage ongoing communication projects from anywhere. We believe this will be the fastest growing SaaS solution ever sold by Konica Minolta.”
“We are ecstatic to be partnering with Konica Minolta. For 150 years, Konica Minolta has been on the forefront of emerging technologies,” said Aaron Barnes, Chief Executive Officer, NTSCOM. “iPilot, being the leader in Direct Routing, along with Konica Minolta’s best in industry practices creates a heavyweight team destined for great outcomes in the SaaS and tech realms.”
For companies whose business continuity relies on calling capability, the shift to hybrid and remote work styles has created challenges as they struggle to emulate their in-office systems for remote employees. The ability to eliminate the need for physical phones and seamlessly deploy Direct Routing for Microsoft Teams reduces the complexity, time to deploy and overall cost, allowing businesses to run smoothly from anywhere.
By integrating NTSCOM’s iPILOT platform, Konica Minolta’s Direct Routing for Teams can deliver a one-stop solution that guarantees excellent communication. Simple automation allows users to be up and running with full calling capabilities in minutes. Benefits include:
Secure, Reliable and Fully Customized Solution
Secure back-end cloud infrastructure and Microsoft Teams’ IM, presence, audio/video conferencing, web collaboration and screen sharing capabilities elevate the UC offering.
Full integration with the entire Office 365 Ecosystem
Microsoft Teams fully integrates with Microsoft Outlook email and calendars, SharePoint, the Microsoft Office suite, CRM software and a variety of other services for maximum convenience and efficiency.
Eliminates the need for on-premise PBX hardware and costly capital expenditures
The quick deployment time for Konica Minolta’s Microsoft Teams infrastructure translates into reduced time to market and enables users to benefit from the latest technology with predictable, fixed monthly operating expenses.