Kyocera Launches New Apps for Controlling Business-Critical Documents

by Robert Palmer | 10/23/14

On October 21, Kyocera Document Solutions America launched two new business applications aimed at helping organizations gain better control over documents and content. Kyocera CentraQ and CentraQ Pro were both developed internally by Kyocera and are designed primarily for small- and medium-size businesses. The firm says that the applications provide businesses with a document solutions approach to solving critical business challenges related to document security, job management, and output costs.

Centra Q and CentraQ Pro are basically identical except for a couple of minor differences. Both offer a variety of secure printing features, including Secure Job Release, which allows users to hold print jobs until they are released when the user authenticates to a Kyocera printer or MFP. This minimizes the risk of unauthorized access to documents, while freeing up users to print from any CentraQ-enabled device on the network. Users can authenticate themselves in a variety of ways, including through HID card readers and smart phones with QR code readers for secure job release.

In addition to secure print features, CentraQ Pro adds capabilities for detailed reporting and cost accounting. This will allow businesses to track specific employee usage data. Detailed reports from this data can be generated to analyze various attributes, such as employee usage, device usage, and job information for print, scanning, and fax. CentraQ Pro also provides IT administrators with the tools to regulate various print functions, such as restricting access to color in order to control printing costs.

Kyocera’s CentraQ and CentraQ Pro are available now and will be sold through authorized Kyocera dealers as well as the firm’s direct organization. A single device license has an MSRP of $277 for CentraQ and $362 for CentraQ Pro. The firm will also offer volume packs to businesses for additional users with pricing varying depending upon the installation.

For more details on Kyocera’s CentraQ and CentraQ Pro, see press release here.

Our Take

Businesses today are looking to address a broad range of complex issues related to document usage and content management. Document security and device management are clearly high on the list. Kyocera’s announcement underscores the importance of a strong print management solution in today’s document environment. An intelligent print management solution is fundamental to helping organizations understand how resources are allocated and used. At the same time, these solutions provide IT staff with the necessary tools to influence end user behavior through properly established print policies.

The ability to track documents that move through the output device is also a critical feature, especially if there is an ability to track at the device level and at the individual user level. Tracking usage and measuring improvements over time can help businesses make better ongoing decisions about device deployment and printing requirements. Meanwhile, cost recovery with the ability to allocate costs and charge back to various departments or billing codes is another important capability.


Robert Palmer is chief analyst and a managing partner for BPO Media, which publishes The Imaging Channel and Workflow magazines. He is an independent market analyst and industry consultant with more than 25 years experience in the printing industry covering technology and business sectors for prominent market research firms such as Lyra Research and InfoTrends. In December 2012 he formed Palmer Consulting as an independent consultancy focused on transformation, mobility, MPS, and the entire imaging market. Palmer is a popular speaker and presents regularly at industry conferences and trade events in the U.S., Europe, and Japan. He is also active in a variety of imaging industry forums and currently serves on the board of directors for the Managed Print Services Association (MPSA).