Naviant, Inc. Forms a New Alliance with Jadu to Offer Accessible, Automated, Digital Self-Service to Its Customers

CHICAGO, Oct. 2, 2023 /CNW/ — Naviant, Inc., a leading provider of  Hyland and  ABBYY intelligent automation solutions  has partnered with Jadu, a leading provider of Web Experience Management, portal, eForms, and CRM software. Through the new partnership, the companies will deliver accessible, Section 508-compliant, automated solutions to enable organizations to streamline digital self-service offerings to their customers and constituents.

Jadu builds its software to support accessible design principles and standards to deliver solutions that work for everyone. Web accessibility is an issue that is becoming increasingly more mainstream as large organizations begin to focus on equality and diversity. The US has also seen a sharp increase in the number of lawsuits for failure to meet Section 508 and The Americans with Disabilities Act (ADA) accessibility law, particularly in the education sector, as recently reported by Usablenet.

As a provider of expert consulting services for customers who leverage Hyland OnBase, Naviant will offer Jadu’s web portal and CRM platform, which integrates seamlessly with OnBase and ‘WorkView,’ the low code workflow tool by Hyland. Naviant will also add the full Jadu Digital Platform to its solution suite to offer its other customers.

“We are thrilled to offer the Jadu Platform to our customers,” says Michael Carr, President, and CEO at Naviant. “Being able to offer Jadu’s powerful self-service portal, eForms, and CRM opens up a new level of digital transformation, bringing the ‘Amazon-like experience’ to our customers. The opportunity to offer solutions at a level of accessibility that leads in the digital experience market will open up vast opportunities for our customers and the market.”

“Jadu is on a mission to become the world’s most accessible digital platform, and we’re focused on building alliances with organizations that want to deliver inclusive web experiences,” says Suraj Kika, Founder and CEO at Jadu. “We could not be more excited to be partnering with Naviant, who, with their leading expertise in content services, will offer unique value to organizations wishing to provide automation and self-service to their customers and constituents.”

Jadu will be joining Naviant at the Hyland CommunityLive conference in Las Vegas on October 1st – 5th.

Stay on top of the latest industry news. Have news to share? We want to help you spread the word. Submit your media releases to