STAMFORD, CT., JANUARY 21, 2015 — Novitex, the leading provider of innovative, cloud-based solutions in the document outsourcing industry, announced Apollo Global Management, LLC, a leading global alternative investment manager, has selected Novitex’s cloudbased Managed Print Services (MPS) solution to manage and optimize the company’s print fleet across its five U.S. locations.
Investment funds managed by affiliates of Apollo own a majority of the stock of Novitex.
Novitex’s service-based environment is designed to bring intelligence to every aspect of the distributed printer fleet, including maintenance, usage behaviors and supply consumption. Through combined on-site support and cloud-based MPS, 24/7/365 monitoring of Apollo’s fleet eliminates burdensome operation management, reducing costs while improving end user productivity. Faster responses to open service tickets and enhanced dashboard reporting uncovers performance patterns to help streamline efficiencies.
Toni DuGal Named Vice President of Solution Services
To help oversee and manage its growing MPS business, Novitex named Toni DuGal as vice president of solution services. In her new role, DuGal, who will report to Joe Trost, COO at Novitex, will lead the MPS solution development – including developing new innovative features, client transition to Novitex’s new cloud-based MPS offering and end-to-end technical support. She will also closely collaborate with the company’s Six Sigma consultants, services, and support teams and directly with Novitex customers, to identify additional opportunities to manage and optimize inbound and outbound communications through other channels such as the mailroom.
“Since the launch of our industry leading cloud-based MPS offering in November, Novitex has demonstrated significant market momentum regarding our new cloud-based offering,” said Irina Novoselsky, Head of Business Development at Novitex. “Not only have top-tier clients realized the benefits of using our cloud-based MPS offering to eliminate significant pain points felt by IT, procurement, finance and end users, but we continue to invest in the technologists and strategists, such as Toni, who can help unlock the significant value this transformation represents for our customers.”
DuGal brings more than 15 years of digital services experience, joining Novitex from Xerox where she was the Vice President of Professional Services and Transition. Prior to Xerox, DuGal served as Senior Director of Managed Print Services and Customer Support at HP.
About Apollo Global Management, LLC
Apollo is a leading global alternative investment manager with offices in New York, Los Angeles, Houston, Toronto, London, Frankfurt, Luxembourg, Singapore, Mumbai and Hong Kong. Apollo had assets under management of approximately $164 billion as of September 30, 2014 in private equity, credit and real estate funds invested across a core group of nine industries where Apollo has considerable knowledge and resources. For more information about Apollo, please visit www.agm.com.
Novitex is the leading provider of innovative, cloud-based solutions in the document outsourcing industry. By leveraging the end-to-end Integrated Document Life Cycle framework, non-invasive consultative approach and the right technology, Novitex and its 9,000 on-the-ground employees enable clients to free up valuable resources to drive their businesses forward. With more than 30 years of experience, Novitex has successfully implemented solutions for hundreds of clients, including the Fortune 500, across ten vertical markets. To learn more about Novitex’s solutions, please visit, www.novitex.com.
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