Nuance Document Imaging Government Solutions Increase Productivity, Enable Security & Drive Constituent Services

Burlington, Mass. – March 15, 2016 – Nuance Communications, Inc. (NASDAQ: NUAN) , a leading provider of speech and imaging solutions, today announced that its Government Solutions document workflow solutions have been tapped by U.S. Federal Government military and civilian agencies to increase productivity, meet security and compliance mandates and, ultimately, drive enhanced constituent services.

Most recently, Output Manager received a Certificate of Networthiness (CoN) from the U.S. Army, meeting stringent requirements for security, compatibility, supportability and sustainability for all software products on the Army’s Enterprise Network. To date, Nuance solutions have received six separate certifications, vetting and approving them for enterprise government use. Further, Nuance solutions provide strict access control in support of Homeland Security Presidential Directive 12 (HSPD-12).

“In 2015 Nuance Document Imaging added 15 new military customers, including 6 major army installations, which utilize Nuance AutoStore and Output Manager to meet directives on the use and security of network printers,” said Mike Rich, EVP and GM. “Civilian agencies also depend on AutoStore and Output Manager for their print and workflow needs. For example, one agency deployed Output Manager to more than 1500 locations around the country to secure its print environment and protect personal identification information. These installations demonstrate Nuance solutions are proven in large, complex deployments with rigorous availability, security and usability requirements.”

Nuance delivers enhanced information security by protecting content on transmitted documents. By enabling centralized control of document output and document capture in a single solution, agencies and organizations can mitigate the risks of data loss and Personally Identifiable Information (PII) exposure while reducing any associated costs. Nuance solutions also integrate seamlessly with government smartcard authentication, including Common Access Cards (CAC) and Personal Identity Verification (PIV) cards. Further, in support of U.S. Executive Order 13589, Nuance’s output solutions enable a systematic and automated method to reduce print costs and total cost of ownership (TCO) of print devices by providing robust printing metrics and advanced rules-based printing across an entire fleet of print devices.

Automating business processes for mission-critical operations can reduce expenditures, eliminate inefficient manual activities and improve collaboration across departments. It all starts with the document lifecycle. Nuance Document Government Solutions enable departments to reengineer document-based processes into automated workflows that are both streamlined and cost effective. All while providing integrated capabilities with government-specific systems such as VistA and eOPF, plus commercial products like Microsoft® SharePoint® and OpenText™.


AutoStore is best suited for business processes capture workflows where participants submit documents and data into a predefined workflow. AutoStore provides a unique experience designed with a responsive and intuitive interface for speed in capturing critical document information with as little interaction as possible using real-time connections to business systems for rapid and error free processing.

Output Manager

Whether stored digitally, at a printer or in transit, mission-critical documents must be protected. Output Manager ensures that only authorized individuals can print and access printed information – helping organizations maintain internal security policies and external compliance regulations at all times. By automating the printing of sensitive documents and requiring audit trails of all print activity, organizations can reduce the risk of manual errors or misuse that may result in data breaches.

Nuance Communications, Inc.

Nuance Communications, Inc. is a leading provider of voice and language solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with devices and systems. Every day, millions of users and thousands of businesses experience Nuance’s proven applications. For more information, please visit

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