SER Group Makes Doxis4 SaaS Solution Free to Businesses to Support Home Working

Bonn, Germany –  April 21st, 2020 – SER Group today announced it is helping companies enable home working by offering its Doxis Universal Workspace SaaS solution free of charge to allow employees to work productively and efficiently remotely.

The current health crisis clearly shows just how important digital processes are for keeping business operations running in a major disruption. With the Universal Workspace SaaS solution, employees working and in distributed teams can organize tasks and documents easily, share them, and work on them collaboratively and securely in-house and with external users like customers and suppliers. SER is making this innovative solution available free of charge for four weeks.

DMS and digital processes are vital for home working

In the last few weeks, the home office has become a necessary reality for many people. But experience shows that the transition from on-premises to home office is not always seamless. Approvals by e-mail can be time-consuming and often can’t be traced. Collaboration becomes difficult when internal or external departments are not connected to the same systems and cannot access the same content. Furthermore compliance rules suddenly become non-applicable because employees are working from home instead of at the office.

“Companies that have invested in digitalization, and can provide functioning access to business-critical information and control of follow-on process, have a big advantage in these unprecedented times. No company can afford orders getting bottle-necked or customer and vendor relationships to suffer because employees are suddenly cut off from important information,” says SER Group CSO Stefan Zeitzen. “With this new offer we’re helping companies to get over this hurdle. We are providing a virtual space for collaboration, opening up information silos and enabling fast, simple interdisciplinary processes across department”.

Universal Workspace: enabling business continuity

Companies just getting started with digitalization cannot initiate major projects in exceptional circumstances. They have neither the time nor the resources available. What they need to adopt is a pragmatic approach that deals with the crisis practically that helps quickly resume operations.

“The new Universal Workspace is a simple but highly capable Software as a Service (SaaS) application. It gives companies a solution that lets their staff quickly and efficiently work from home. It’s ready to go right away and doesn’t tie up IT resources,” notes Stefan Zeitzen.

Universal Workspace is intuitive to operate. Users create individual or team workspaces for customers, vendors or shared projects. They can drag and drop documents, notes and tasks into the workspace, invite other users to join them, and assign the necessary authorizations. All participants have the same up to date information.

Ready to meet any challenge

Universal Workspace is a simple and pragmatic way to lay the groundwork for digital remote working, and provides a fast and immediate entry into digital collaboration. It can be linked to existing Doxis4 applications at any time, to synchronize the data in it with a central Doxis4 company solution.

Universal Workspace demo video: go.sergroup.com/universalworkspace

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