Joanne Novak Archives

I have always been fascinated by startups and their nascent position in the economy. We all have either worked for

Jobs to Be Done

It used to be that when you learned how to sell, you needed to speak to the features of the

We have seen many breakthroughs in technology as innovators continue to improve the way we work. Lately, through Robotic Process

Who would have believed that customers would have such power over businesses in the 21st century? Like constituents who vote

Unlike other sectors, the U.S. federal, state and local government entities are here to serve the American people. There is

What better way to assess your business transformation planning for a new year than with a quick look at your

Recently while watching an old movie, I was reminded just how far we’ve come with cellphone technology. In one scene

While it seems like yesterday, it was already last year when I attended an Executive Leadership Conference sponsored by AIIM

When I first read about the “growth mindset” coined by Dr. Carol Dweck, Virginia Eaton Professor of Psychology at Stanford

Back in 1997, Apple Computer, Inc., created an advertising campaign, “To the Crazy Ones,” with the tagline “Think different.” At