TOPdesk Announces Integration Partnership with OneLogin

ORLANDO, FL–(Marketwired – May 05, 2017) – TOPdesk, one of the world’s largest and most widely recognized providers of IT service management software solutions, today announces its partnership with identity management provider OneLogin to provide single sign-on (SSO), external directory integration, and multi-factor authentication for TOPdesk’s clients. This partnership formalizes TOPdesk’s and OneLogin’s joint commitment to providing a secure, seamless experience for both TOPdesk’s end users and administrators.

With OneLogin single sign-on (SSO) and enterprise identity management, IT administrators now have the full flexibility to quickly setup SSO for all their applications, including TOPdesk, in one place.

OneLogin for TOPdesk is free for an unlimited number of users and includes the following capabilities:

  • Secure Single Sign-on (SSO): Use SAML 2.0 to sign users into TOPdesk, eliminating the need for a user to create or remember usernames and passwords. It’s a simple one-click login process.
  • Multi-factor Authentication: Provide an extra layer of protection with OneLogin’s free smartphone app, SMS support, and pre-integrated third-party solutions from RSA, Google, Symantec, SafeNet, Duo, VASCO, and others.
  • External Directory Integration: Import users into TOPdesk’s IT service management solution with OneLogin’s zero-config Active Directory Connector that installs in minutes – no server restarts or firewall changes required. OneLogin also supports LDAP directories, G Suite (formerly Google Apps), and HCM directories from Workday, Ultimate Software, and Namely.
  • Real-time Application Usage Auditing: Verify that users can access only the apps they should, thanks to OneLogin’s real-time event streaming to popular SIEM systems such as Sumo Logic, Splunk, ELK, and more.

“While TOPdesk has provided single sign-on in our ITSM solution set for several years, the partnership with OneLogin offers us the opportunity to more easily and more readily service our ever-growing list of clients in a more meaningful way,” said Nancy Van Elsacker Louisnord, president of TOPdesk US. “With the OneLogin connector we can now offer single sign-on to those customers already served by our solution easily, and we’ll be able to establish a connection within minutes. OneLogin and TOPdesk have the shared philosophy of enabling our clients to focus on their core business, quickly, and easily.”

According to Doug Walker, System Administrator at Rhodes College in Memphis, Tenn., the TOPdesk and OneLogin integration is of tremendous value to the college. “We were extremely satisfied with how fast it was to implement OneLogin and integrate it with TOPdesk. Additionally, OneLogin has been very beneficial for us in that we can use the same methodology and technology for single sign-on throughout the college across all of our applications. That alone has created a tremendous amount of efficiency for our students, faculty, and staff here at the college.”

“OneLogin is excited to partner with TOPdesk to deliver value to organizations adopting cloud. This integration will help TOPdesk customers utilize single sign-on, secure access to their cloud applications, and easily integrate with on-premise directories like Microsoft Active Directory and LDAP,” said Tim Gunderson, vice president of business development, OneLogin.

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About TOPdesk

TOPdesk develops, markets, implements and supports software that helps organizations efficiently manage the services they provide. Its mission is to create a user-friendly and affordable service management solution for every type of organization. Whether this concerns IT, facilities management, HR, service desk or service support, TOPdesk helps organizations support their employees, customers, consumers, and citizens. Its software is for organizations of all sizes, from small businesses to large multinationals, and is available as a local installation or Software as a Service. Because of the modular structure of the application, a TOPdesk solution can be tailored to every organization’s needs.


About OneLogin, Inc.

OneLogin brings speed and integrity to the modern enterprise with an award-winning single sign-on (SSO) and cloud identity and access (IAM) management platform. Our portfolio of solutions secures connections across all users, all devices, and every application, helping enterprises drive new levels of business integrity, operational velocity, and team efficiency across all their cloud and on-premise applications. The choice for innovators of all sizes such as Condé Nast, Pinterest, and Steelcase, OneLogin manages and secures millions of identities around the globe. We are headquartered in San Francisco, California. For more information, visit www.onelogin.comBlogFacebookTwitter, or LinkedIn.