Workflow Q&A: Thomas Phelps CIO, Laserfiche

0315PhelpsIn June, Thomas Phelps Joined Laserfiche as chief corporate strategist and CIO to lead the company’s Marketing and Information Technology organizations. We sat down to ask a few questions.

What is your current state of mind?

Energized—the future possibilities for technology innovation and adoption in our lifetime are both exciting and mind boggling.

What is the greatest challenge you face today?

Identifying, sourcing, building and retaining amazing talent for our business.

What do you see as your biggest opportunity?

Telling clients how our software can help solve their business challenges.

What qualities do you look for when making new hires?

Passionate, innovative, problem solver, service-oriented mindset, genuine and a real “go-getter.”

What would you consider your greatest achievement?

Joining Laserfiche three months ago and integrating our approach to marketing, sales and professional services.

If your customers were to describe your company in three words, what would they be?

Elegant. Agile. Practical.

Where are you investing the most within your company this year?

Developing new products while investing in process innovation within Laserfiche sales and professional services.

What is your greatest concern for this industry?

Being content with the status quo.

How would your employees and co-workers describe you?

Passionate. Fast-paced. Creative. Disruptive with new ideas.

Who are your favorite writers?

Stephen Covey.

Which words or phrases do you most overuse?

You need to have point of view.

Why do you hold your current business position today?

I’m driven to get things done quickly.

Do trends exist in this industry?

Absolutely — look at Big Data and the Internet of Things!

Who is your next hire?

An incredibly awesome program manager for strategic projects.

What is your favorite quote?

“Those who cannot remember the past are condemned to repeat it.” — George Santayana, American philosopher.

This article originally appeared in the September 2014 issue of Workflow.