Xerox Takes Customers from Manual to Digital Information Workflows; Partners With Hyland and Datawatch

NORWALK, Conn. — Xerox today announced two strategic partnerships to accelerate the migration of paper to digital for government customers, the retail, healthcare, insurance and financial services industries.

“Enterprises know the value of digitization and are looking for ways to get there faster. Partnering with Hylandand Datawatchfurther strengthens our next generation managed print servicesoffering which is all about moving organizations closer to a more digital, productive and paper-less work environment,” said Mike Feldman, president, Large Enterprise Operations, Xerox.

Hyland, the creator of OnBase, an automated workflow and content management solution, will help Xerox customers improve their day-to-day effectiveness by simplifying key business processes, such as customer onboarding, loan origination, account opening, claims administration and patient registration.          

“We’ve been part of content management’s transformation for over 20 years, and now, more than ever, organizations must have easy, immediate access to information to remain viable and relevant,” said Bill Priemer, president and CEO, Hyland, creator of OnBase. “Joining forces with Xerox and tightly integrating their technology with our solutions is another step to improving how people work.”

Working with Datawatch, Xerox customers can automate the retail supply chain processes between distribution centers and stores. Using existing data feeds, Datawatch creates a totally paperless solution, in turn removing manual, error-prone administrative activities. Visual analytics which display complex data in a highly graphical manner allow employees to understand the information and take appropriate actions.

“Freeing data that resides in both paper and electronic forms can be a make or break situation for retailers,” said Michael A. Morrison, president and CEO, Datawatch. “Building on Xerox’s long-standing retail experience and expertise, we can eliminate those barriers and help customers connect with information and data more effectively, in real time.”