NORWALK, Conn. — Global Home and business security solutions provider Allegion plc (NYSE: ALLE) recently selected Xerox (NYSE: XRX) to support the company’s IT infrastructure as part of a five-year agreement.
Xerox will support Allegion’s infrastructure by managing IT services 24/7, allowing Allegion to continue keeping people safe wherever they live, work or visit through the their core offerings of security products and services. Allegion’s information will be hosted in a Xerox’s global data centers, providing resiliency to Allegion’s business.
Xerox’s managed network services will continuously monitor the company’s network, providing a swift response to issues with capacity, load balancing and security. Xerox will also integrate Allegion’s chosen Information Technology Service Management (ITSM) software with Xerox’s service desk solution, as well as provide cloud and disaster recovery services.
“From previous experience working with Xerox, we knew they are well-suited to our business needs and growth plans and that their flexible, agile solutions could keep our business up and running in a safe, secure environment,” said Tracy Kemp, SVP and Chief Information Officer, Allegion. “We are looking forward to forging a great relationship with Xerox.”
Paul Kirkeiner, VP of Infrastructure, Allegion, said the relationship with Xerox will assist Allegion’s growth trajectory by providing a reliable technology infrastructure that can keep pace as we grow.
“Our team has worked closely with Allegion’s IT leadership to gain insights and expertise that will allow us to anticipate the company’s needs,” said Chad Harris, group president, IT Services, Xerox. “We’ve designed an agile and responsive technology model that will support global Allegion’s growth plans.”
Xerox is a global business services, technology and document management company helping organizations transform the way they manage their business processes and information. Headquartered in Norwalk, Conn., we have more than 140,000 Xerox employees and do business in more than 180 countries. Together, we provide business process services, printing equipment, hardware and software technology for managing information — from data to documents. Learn more at www.xerox.com.